Amanoi

Having stayed at numerous Aman properties before, I was thoroughly impressed by the high quality of service here. It reminded me of the lavish and attentive service from a bygone era – truly a wonderful experience. Compared to other Aman resorts, this one isn't too far from the airport, yet it still offers an incredible sense of privacy on its grounds. I think it's a superb location.

Aman never disappoints; the hotel's luxury lies in the details. Every time you leave your room and return, it's impeccably cleaned. It's truly magical! Since we had two children, they added an extra bed for us and even converted the sofa into a bed, so the kids slept very well in their own beds. The Vietnamese pho at the hotel is delicious. As soon as you sit down, whether on the beach or by the pool, they immediately bring you an ice-cold towel and lemon tea. 🥰 There are so many details that you really need to experience it for yourself.

The service was great; they tidied up the room every time we left. The hotel's sea view is fantastic, but the beach itself is pretty average. The entertainment options were good – I even brought back the pottery and paintings I made at the hotel.

Vietnam Mountain and Sea

Over the past few days, I've experienced a different kind of Amannoi – one with the dampness of rain, another with the quiet serenity of an overcast sky, and then the breathtaking Amannoi when the sun pierced through the clouds. My only regret is not having seen Amannoi on a perfectly clear, sunny day, but perhaps that slight imperfection makes for its own kind of 'perfection.' The service was exceptional, always appearing at just the right moment; any minor flaws were easily overlooked. I left my white sun protection jacket on the electric cart path – I guess that'll be my souvenir.

If there's one thing that truly stands out from my stay at Amanoi in Nha Trang, Vietnam, it's not the sunrise over the infinity pool, nor the turquoise waters of Vinh Hy Bay, but rather the impeccable and perfectly balanced service from every single staff member. I particularly want to thank the Guest Relations team. From the moment my reservation was confirmed, they acted like invisible but incredibly attentive concierges – confirming my dietary preferences, arrival time, and even remembering my anniversary in advance. Upon arrival, they were already waiting at the entrance, offering refreshing cold towels and a local welcome drink, which instantly melted away travel fatigue. There was no excessive small talk, yet every interaction felt thoughtfully considered. Even more remarkably, the entire team maintained an astonishing sense of appropriate discretion. During breakfast, servers would observe your dining pace, appearing to check in just as you set down your cutlery, yet never interrupting a conversation. By the pool, staff were always there precisely when you needed them – offering iced water, adjusting a sun umbrella – then quietly receding. They remembered each guest's name and preferences without ever overstepping boundaries. Warmth is easy to find; perfect discretion is rare. Amanoi truly embodies "warmth with restraint" – the service is present, yet it never intrudes on your peace. This, I believe, is why Aman-aficionados keep returning.

The environment and rooms are undeniably gorgeous—absolutely stunning. However, the service was unexpectedly terrible. Maybe it was because of the crowds during the National Day holiday and they were understaffed? Quite disappointed. We booked the pickleball court, but because it's free, maybe they didn't care? We had to chase the staff three times just to get someone to turn on the court lights. There was zero service. Isn't Amanoi known for pouring water whenever they see a guest? Here, we couldn't even spot any staff around. On the other hand, when booking paid services over WeChat, they were extremely pushy, without a shred of polite language. Are Chinese guests not welcome here?

The service was great, but the restaurant food wasn't good. The landscaping was pretty average. 'Asia's first Amann' is a bit overrated. Most of the hotel activities cost money and require advance booking.

This is the second Amann I've stayed at. I previously booked the Amann in Phuket through Ctrip, and both had their own unique charm. The experience was good, and if the price is right, I'd choose to stay at other Amann properties for two consecutive nights in the future.