Vienna Hotel (newly renovated 2025)

Pros: The location is quite good, within walking distance of Cross Hill, and dining options are convenient, about a ten-minute walk away. Cons: The facilities in the standard room were really poor! The first room had no chair, and the air conditioning wasn't cooling. I reported it to the front desk (had to walk there because the in-room phone wasn't working), and it took two or three calls for someone to come fix it. It couldn't be fixed, so they gave me a different room. I had to pack up all my unpacked luggage late at night and move! The air conditioning in the second room was slightly better, but still not very cool. The staff brought a fan, which made it tolerable. However, there were no face towels.

This was my second time staying here. The location is excellent, peaceful yet central, right next to the entrance of Cross Hill. The cleanliness, environment, and facilities are all good, and the breakfast is plentiful and delicious. The only downside is that we stayed for 5 consecutive days and the hotel didn't clean our room once.

The photo shows the view from the 4th-floor bar. This hotel is decent for Coron, with a pool, comfortable beds, air conditioning, and a fridge. It's located on a hill, so not all tricycles will go up there. Sometimes you can smell the sewage treatment plant outside, but it's not a big deal. Breakfast was satisfactory, with a good selection. We booked our transfer through the hotel.

Excellent European-standard hotel. Spacious room, a pool, and a good, affordable breakfast. It's located high up, which is something to consider. The uphill walk is only 3-5 minutes, but it might be challenging for people with health issues. Luckily, tricycles are always readily available. The airport transfer from the reception desk was quoted at 250 pesos, but after a block, the driver got out and said it would be 300. Everyone wants to "get" the tourist... that's why I'm giving 3 stars for service.

So-so. As soon as we arrived, we were checked into a ground-floor room with a view of a wall – just a concrete wall, no light at all. We immediately asked to be moved, and the woman at reception said that's the room we booked! I opened my booking on my phone and showed her we'd reserved a room on floors 2-4. Only then, with a very displeased look, did she offer us a room on the third floor with a view of a hillside where roosters and locals live in makeshift shacks. It's a shame that neither the room descriptions nor reviews mentioned anything about the location of the standard rooms; otherwise, we would have paid an extra 2k for a room with a balcony. The air conditioning was EXTREMELY loud, creaking and buzzing so much that we had to sleep with earplugs. The bathroom smelled putrid; you couldn't stay in there for long. The safe stopped working twice because the batteries died. They replaced them twice, and they only lasted half a day. After that, we just gave up and hid everything in our suitcases. Toothbrushes were never replenished. Breakfasts were also very meager. Food is served once, meaning that once a dish is empty, it stays empty until the end of breakfast. If you didn't manage to get some, you're out of luck for the day. Fruits and muffins disappear the fastest. On the first day, we arrived an hour before breakfast ended, and there were no fruits left at all. There are only 8 sun loungers by the pool for the entire hotel, so naturally, there were absolutely no spots available. The pool isn't cleaned either; in the area where the sun hits it most of the day, the water at the bottom is murky. The only positives are the location and relative cleanliness (the bed linen was clean, and the plumbing too). Upstairs, there's a beautiful restaurant with views of the entire bay and city. The waiters are very friendly, and the food is decent, especially compared to what we ate in town, and it's relatively inexpensive.

We booked a king suite, but were given a suite with two single beds instead. We made the reservation weeks in advance, and all they told us was that no other rooms were available. There was no compensation or apology from the manager. It was truly disappointing.