The hotel is located south of Gyeongbokgung Palace, which is a pretty good overall location. Downstairs is Insadong, a bustling shopping street with lots of people. There's also an Olive Young store downstairs, making it very convenient for shopping after returning each day.
On the first day of check-in, I wasn't given breakfast vouchers. The restaurant staff couldn't let me dine even after verifying my room number, forcing me to go to the front desk to get them. Later, I found out the receptionist had noted breakfast vouchers with my name on them but forgot to give them to me. This 'voucher-only, no room number' service is too rigid.
On the first day of my stay, the room had no towels at all. I don't know if they forgot or if there simply weren't any. I had to call in the evening to get them delivered, which also wasn't a great experience.
The hotel claims to be eco-friendly and thus doesn't provide toothbrushes, which is fine. However, the slippers are very thin and don't match the hotel's price point, and I question how environmentally friendly they actually are.
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