The Ritz-Carlton Chengdu
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The Ritz-Carlton Chengdu
No. 5 of Luxury Hotels in Chengdu
No. 269 Shuncheng Street, Qingyang District, Chengdu, Sichuan, 610017, China
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We Price Match
Last booked 9 mins ago
China travel essentials
English-speaking staff
Currency exchange
Most card payments accepted
Easy to reach
Free parkingShow more
Amenities
Indoor swimming poolFree
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
Priority airport pick-up
All amenities
Property Description
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
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9.4/10
excellent service and environment, one of the better 5-star hotels in the area
All 7,323 reviews
Surroundings
Metro: Luomashi
(530m)
Metro: Taisheng South Road
(720m)
Airport: Chengdu Shuangliu International Airport
(18.0 km)
Train: Chengdu South Railway Station
(6.8 km)
Train: Chengdu East Railway Station
(10.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premier Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Liz family double bed room
2 Double bed
50m² | Floor: 28-33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ritz-Kids Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Suite
1 Queen bed and 1 Single bed
50m² | Floor: 30
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Club Ritz-Carlton Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Business Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
1 Queen bed
323m² | Floor: 41
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Premier Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two King Beds Family Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Room (Double Bed)
1 Queen bed
50m² | Floor: 28-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family Interconnecting Room
2 Queen bed
132m² | Floor: 28-41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Double Bed Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
7,323 reviews
- Cleanliness9.5
- Amenities9.3
- Location9.5
- Service9.4
Average for similar properties in Chengdu
Review summary
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Service Quality: The staff consistently receives high praise for their attentive and professional service. From the concierge to housekeeping, every interaction is marked by warmth and efficiency, creating a welcoming environment throughout the stay.(based on 3,696 reviews)
M265394****
December 7, 2025
這是我住了國內這麼多萬豪集團下面的酒店，遇到最差的一次。先從入住開始説起，下午三點半之後去辦入住，前台告訴我要等十多分鐘給房卡，然後就漫長等待，二十五樓的大廳亂哄哄，好像是一個什麼旅行團，酒店根本沒人維持一下秩序。然後我就等啊等，等了半個小時左右了，我看還沒人來給我房卡，主動前台去問，前台竟然忘記了，我忍了，換到旁邊，告訴我再等五分鐘，又繼續等。等了十分鐘，最終是當地陪同我辦入住的朋友看不下去了，發了一下飆，房卡給了。接下來，到房間，驚掉我下巴，設施老舊，真的配不上這個價格。浴缸下面的檢修門都關不上，裏面散發著不可描述的味道。再説早餐，雖然品類還算可以，但是做得真的還沒一些四星酒店的好，成都的酒店，不應該多一些成都當地的特色早點嗎？肥腸麪，把之前煮的沒人拿走的，再次倒回鍋裏回國一下給客人，肥腸裏的肥油都沒拔乾淨，味道真的不好多説，感覺是在吃大腸刺生。酒店的一次性拖鞋，我敢説很多經濟型酒店都比你成都麗思好！！以後是不會再住了，怕了怕了！
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_WeChat294054****
December 5, 2025
此次入住一如既往的選擇麗思這個品牌，一個温馨酒店，對待客人的的專業以及真誠。特意為了留安靜朝陽的房間，早餐豐富，咖啡很可愛，在這裏感謝Terasa以及所有重視我體驗酒店的員工，謝謝可愛小獅子。
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MT Leee
October 15, 2025
An Unforgettable Stay ！
True 5-Star Experience at The Ritz-Carlton, Chengdu
Our last two nights in Chengdu were truly the highlight of our trip ！An experience that perfectly lived up to its Forbes 5-star reputation.
From the moment we arrived, everything was seamless. The doorman greeted us warmly, remembered my surname, and personally delivered our luggage to our room. But what truly made our stay exceptional was the outstanding service from Meria, the guest relations manager. She was like our personal concierge , helping to deliver my parcels from the concierge to our room, assisting us with getting prescription medicine late at mid of night, and even sending thoughtful gifts like fresh fruit and panda bookmarks.
Every detail reflected genuine care and professionalism. Staying here with my parents was an absolute joy , the comfort, warmth, and attentiveness made us feel completely at home.
I can confidently say that The Ritz-Carlton, Chengdu is the pinnacle of all the hotels I’ve stayed in.
Thank you, Meria, and the entire Ritz-Carlton team, for making our family trip to Chengdu such a memorable one. ❤️
M417492****
December 2, 2025
咋説呢，設施算比較舊了，電視機沒想看的慾望，歡迎水果也沒，房間裏面衹有礦泉水免費，好像萬豪都這樣，其實搞個水果牛奶什麼也沒啥的這麼貴的酒店了，早餐就馬馬虎虎吧中規中矩
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Tacarie
November 30, 2025
Very wonderful hotel stay it was my first time staying at a luxury hotel the location is pretty decent it has a nice view but there aren’t many amenities
M280372****
October 12, 2025
和朋友來成都玩兒，比較晚，入住時給升級了高層，但衞生間沒有浴缸和浴室門，電話工作人員換了一間，由於凌晨較晚，沒有吃早餐，休息到下午給做了延遲退房到14.00，停車免費，周圍環境略比北京和香港差一點，總體感覺可以算是成都推薦酒店。服務人員態度都很好，很滿意。
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Matt-HKT
November 16, 2025
Fabulous staff but sadly English is very poor at reception, Flair (non existsnt) and the spa.
rooms are great except when guests are smoking and the smell was dreadful along the corridors. Manager needs to take this seriously as really ypu don't expect thid at ritz carlton
LauraDL
November 13, 2025
服務確實是一如既往的好，全程微笑服務～～設施確實有些老，但是總體來講也算OK吧，重點説一下衞生，嗯….確實有待加強。退房的時候沒有像其他酒店一樣詢問入住感受，所以也沒能反饋給前台，衹能在這裏留言了～～
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Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
6 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Spa
Executive lounge
Gym
Bar
6 Restaurants
Cafe
Conference room
Multi-function room
6 Restaurants
行政酒廊
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 06:00-23:00
厅Dining Room
Open for: Dinner
Business hours: [Mon - Sun] 18:00-01:00 the next day
大堂吧
Open for: Afternoon tea
Business hours: [Mon - Sun] 08:30-23:00
FLAIR餐厅酒吧
Open for: Lunch, Dinner, Cocktails
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 18:00-01:00 the next day
香荟全日制餐厅
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 06:30-10:30, 12:00-15:00, 17:30-21:30
丽轩中餐厅
Cuisine: Cantonese, Seafood, Sichuanese
Open for: Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Business services
Multi-function room
Multimedia display system
Conference room
Business center
Postal service
Wedding service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Bar
Lobby bar
Room service
Public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Humidifier
No smoking in public areas
Smoking area
ATM
Health & wellness
Personal trainer
Gym
Massage room
Sauna
Foot bath
Spa
Body care
Fitness session
Cleaning services
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 129.00 (approx. €15.65) per person |
Children over 1.4m in height | CNY 258.00 (approx. €31.30) per person |
Adult | Buffet:CNY 258.00 (approx. €31.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 350
Phone:+86-28-83588888
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton Chengdu?
Check-in time at The Ritz-Carlton Chengdu starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at The Ritz-Carlton Chengdu?
Does The Ritz-Carlton Chengdu have a pool?
Yes, The Ritz-Carlton Chengdu has a swimming pool for guests.Does The Ritz-Carlton Chengdu have a pool?
Are pets allowed at The Ritz-Carlton Chengdu?
No, pets are not allowed at The Ritz-Carlton Chengdu.Are pets allowed at The Ritz-Carlton Chengdu?
Does The Ritz-Carlton Chengdu serve breakfast?
Yes, The Ritz-Carlton Chengdu serves breakfast for guests. Breakfast options include Western, Chinese, Asian style. Does The Ritz-Carlton Chengdu serve breakfast?
How much does it cost to stay at The Ritz-Carlton Chengdu?
Room prices at The Ritz-Carlton Chengdu vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Ritz-Carlton Chengdu?
How to get to The Ritz-Carlton Chengdu from the nearest airport?
The nearest airport is Chengdu Shuangliu International Airport, located about 55 mins from hotel by car (18.0 km) away.How to get to The Ritz-Carlton Chengdu from the nearest airport?
What’s the cancellation policy at The Ritz-Carlton Chengdu?
The cancellation policy at The Ritz-Carlton Chengdu depends on your room type and booking terms.What’s the cancellation policy at The Ritz-Carlton Chengdu?
Does The Ritz-Carlton Chengdu offer airport transfers?
Yes, The Ritz-Carlton Chengdu provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does The Ritz-Carlton Chengdu offer airport transfers?
About This Property
| Nearest Airport | Chengdu Shuangliu International Airport |
|---|---|
| Distance to Airport | 20.29KM |
| Nearest Train Station | Chengdu South Railway Station |
| Distance to Train Station | 6.84KM |
| Nearest Subway Station | Luomashi |
| Distance to Subway Station | 0.53KM |
| Average Price From | EUR489 |
| Hotel Star Rating | 5 |