The Watershed - Formerly Hotel Zero Degrees

Watershed is my first choice location in Norwalk. Aside from proximity to the train, it is a great facility and usually at a great price.

Would have given this a 5 but there,were no towels in the room when we checked in and had to call the front desk to have them send up some towels. Also ice machine had no ice. Again had to go to the lobby. On a positive side the staff was excellent in solving those little issues. Would definitely stay there again if in the area.

The hotel is always clean, Rooms are nice size ..staff is friendly..its my go to place to stay whenever i am in the Norwalk/Westport Area. Great place to eat as well..

This place is amazing. It’s a hidden gem. This is the second time we were in the area and stayed here. The place is beautiful.

The hotel was great. Nicely designed. Very comfortable. Would definitely recommend and return.

I really enjoyed my stay. The staff were kind and helpful and the gym was moderately equipped.

We enjoy staying here when visiting the local areas. Very convenient and home away from home atmosphere!

Pleasantly surprised! Very clean, good staff, nice updated room and easy access to Merritt. Easy free parking too. One block away is one of the best coffee places in the area.

Well the hotel is clean and the staff friendly and the bed was comfortable. Really appreciate finding a hotel that does not have pancakes for pillows! These pillows were actually lofty and only one was needed to sleep. Now a couple of cons to write about… 2 of the 3 days the shower was lukewarm (at best) and quickly turned cold; both evening and morning. We’re not talking long showers either…standard 5 min showers to wash your hair, etc. Cold showers are no fun!!! They are very stingy about towels. We asked for extra towels because I have long hair and the room only comes with 2 towels for 2 people. I hung a towel on a hook in the bedroom to dry (there are no towel bars in the bathroom) and planned to wash my hair the next morning only to find out housekeeping took my 1 extra towel off the hook leaving my husband and I 1 towel each. Ugh! Who knew you must hid towels from housekeeping?! The bathroom is very dark! Painted black walls, 1 light over sink area, 1 light inside the shower and the mirror is backlit by a yellow/blue light- ladies plan on struggling to see to apply makeup. All of the other mirrors in the room are in shadows- lighting is awful. The music in the lobby is so loud it carries into the room each morning. And finally as others stated, the breakfast is not something to get excited about. Processed baked goods and literally Jimmy Dean Sausage/Muffin sandwiches you throw in a microwave. Needless to say we skipped the complimentary breakfast each morning.