The Mira Hong Kong

I stayed at this hotel over 10 years ago. Although it has been renovated, the service is noticeably worse than before. Here are a few points: 1. At 3 PM check-in, no rooms were available. We only got our room key at 4:30 PM. 2. Upon entering the room, we found a used band-aid from the previous guests still on the floor (which was quite unpleasant) and not cleaned up. 3. Loud music from a club downstairs went on until past midnight, making it impossible for us and our child to get any rest. Even though it was a weekend and there might have been events, it was simply unacceptable. 4. There's also something that made us very angry, and although it's not directly related to the hotel, I want to share it so future guests can be aware. The taxis outside the hotel – we might have encountered an extreme driver, not necessarily representative of most, but I'm just sharing my personal experience. We took a taxi from the hotel in Tsim Sha Tsui to Sogo in Causeway Bay. Without informing us, the driver took a detour over the cross-harbor bridge. I only found this out later when the price seemed wrong. He didn't take the usual tunnel, and as a result, the fare was HKD 193. Taking the tunnel usually costs around HKD 65, which we had paid before. So, I want to remind future guests to be careful when taking taxis. However, there was one thing we were satisfied with: the housekeeping staff on our floor had surprisingly good service. They always smiled, greeted us, and said hello.

The location is excellent, not far from the MTR, making it convenient to go anywhere. The room is spacious and clean. After a tiring day, it was so comfortable to relax in a bath back at the hotel. The service was also top-notch; my luggage, left at the front desk before check-in, was delivered to my room afterward, which was a thoughtful touch. There's a Don Quijote downstairs, and it's not far from China Hong Kong City and Harbour City, just a 7-8 minute walk. Even the kids said they were very satisfied with this stay. Great value for money.

The hotel is centrally located, making it easy to go shopping right downstairs. The room was clean and comfortable. Toothbrushes, toothpaste, and slippers were all provided. There were two types of outlets available for phone charging, plus a British adapter. However, the hotel lobby had an overpowering fragrance.

The room was very clean, spacious, and relatively quiet. The location is super convenient, within walking distance to Tsim Sha Tsui and Victoria Harbour! Miramar Shopping Centre is also great for browsing, especially Muji.

Due to a typhoon, my child was stranded in Hong Kong while transiting from the US to Shanghai. We booked a room at The Mira Hong Kong for him on short notice. We had stayed there before during a previous trip to Hong Kong and were impressed with the overall management, environment, and convenient location. That's why we booked it again for him, even though he was traveling alone. Because of the flight schedule, he arrived at the hotel around 9:00 AM. He asked the front desk if a room could be arranged, and they were incredibly accommodating, immediately providing him with a room. This act alone deserves high praise. As everyone knows, Hong Kong hotels typically have a 2:00 PM check-in time, but due to the special circumstances, the front desk staff made an exception for him, giving him a room early so he could shower and rest. This humane management made a guest feel warm and cared for, even when far from home.

The location is fantastic! The hotel's elevator goes directly to Don Quijote in the basement, and there are many great restaurants nearby. Next door is the 'Sunset Rollercoaster' attraction, and just across the street is Tsim Sha Tsui Station. Harbour City, K11, and the Avenue of Stars are all within walking distance, making daily commutes incredibly convenient. When I made the reservation, I was a bit worried about noise, so I left a note, and indeed, the room was very quiet. The cleaning service was excellent every day, and I slept wonderfully at night. A pleasant surprise was the hotel's pillow selection service, which I'll definitely try next time. Finally, a suggestion: I hope that next time there's a durian party, the elevators can be aired out. For non-durian lovers, riding the elevator can be quite unpleasant! 🥹

On the first night, I stayed on the 7th floor and couldn't sleep due to the music noise from the 5th floor. When I asked a staff member, they said it happens every night, so why wasn't this communicated during check-in? The next day, I moved to the 11th floor, only to encounter a party upstairs that was still very loud at 2 AM. Despite multiple complaints, nothing was done. The staff kept saying they were handling it. The main problem is the terrible soundproofing of the rooms. I wouldn't recommend staying here if you like to go to bed and wake up early.

I extended my stay for another day because the room was great and the location was excellent. They provide bottled mineral water, which is a nice touch. Overall, it's great value for money. I'll definitely book the Miramar again when I return.

The service was excellent and very considerate. The front desk staff were warm and professional, and they even upgraded our room for free to one with a view of Kowloon Park. The double-glazed windows provided great soundproofing.