COMMUNE BY THE GREAT WALL , IN THE UNBOUND COLLECTION BY HYATT

An amazing hotel! Olivier at the front desk was exceptionally lovely, providing such a gentle and warm service. I didn't bring socks or a charger, and she managed to borrow them from the staff for me, which really saved the day. So grateful 🙏.

COMMUNE BY THE GREAT WALL , IN THE UNBOUND COLLECTION BY HYATT has been famous for a long time. This time, having finally had the chance to visit the Great Wall during Beijing's most beautiful autumn, I booked COMMUNE BY THE GREAT WALL , IN THE UNBOUND COLLECTION BY HYATT right away. As soon as I entered the main gate, it felt exceptionally private, quiet, and very well-managed. Although some facilities are currently undergoing renovation and maintenance, it didn't affect the overall stay experience. I was assigned Red House No. 4, which has a total of 4 guest rooms, and 3 families checked in that day. Everyone shares public areas such as the terrace, living room, kitchen, and a small sitting room, while the bedrooms and bathrooms are completely independent. Although it was a bit different from what I expected, fortunately the other guests were quite considerate, and overall there wasn't much mutual disturbance. The bed linens, bathroom, and hot water in the room were all very good. The furniture is a bit dated, and there are quite a few bugs in the mountains, but none of these really had much of an impact. I was extremely satisfied during my stay, especially with our butler, Chen Yi, whose WeChat communication was prompt and thorough. After we left, the hotel housekeeping found a left-behind item during cleaning, proactively contacted me, and helped me mail it via courier. Thank you so much 🙏

Staying at the Commune by the Great Wall was magical, perfectly coinciding with the first snowfall of the season. The pristine white snow contrasting against the green leaves and red fruit created a breathtaking view—the scenery was stunning, and the people were even lovelier. Completely immersed in the moment, I accidentally left my phone behind. A huge thank you to Chen Yi, a staff member at the Commune, for her kind assistance in helping me recover my lost phone!

Consistently good as always. From the hardware facilities to the service staff, front desk guest service agent Chen Yi was extremely professional and enthusiastic, giving a true sense of being at home. We caught a heavy snowstorm, and the staff responded swiftly; both the fleet and road clearance operations were handled very professionally. I will definitely choose to stay here again next time.

This stay exceeded my expectations. The facilities are complete, and the rooms are comfortable and quiet. The hotel frequently hosts special activities, so you can have plenty of fun without even leaving the property. Eva at the front desk provided thoughtful and attentive service, patiently answering all our questions. Overall, it was a relaxing and delightful stay, and I will definitely choose COMMUNE BY THE GREAT WALL , IN THE UNBOUND COLLECTION BY HYATT again for my next trip!

Alvin provided warm and professional service. He upgraded us to a terrace room upon check-in. Knowing that we would be tired after climbing the Great Wall the next day, he thoughtfully extended our check-out time and even prepared some snacks for our little one. Such a considerate touch, totally living up to the standards of The Unbound Collection by Hyatt 👍🏻🐮. The upgraded terraced balcony room offered fantastic views. Sitting there taking in the mountain scenery and autumn leaves while soaking up the sun was so relaxing. It's a wonderful place for a slow-paced vacation. Although it's a bit far from the front desk, the shuttle drivers were super responsive and available on call—amazing!! The only minor drawback was that great views and great food didn't quite go hand in hand; the surrounding dining options were quite average. Perhaps due to the low season, a few staff members were also grabbing breakfast at the buffet alongside guests, so there is still room for improvement in the overall experience 😄

The hotel environment is fantastic, and the stay was very comfortable! The entire property has a great design aesthetic, making it super photogenic and perfect for stunning Instagram-worthy photos. The service was also very warm and welcoming, especially the attentive and thoughtful service from the duty manager, Chen Yi! A wonderful stay experience, and I will definitely come back again!

I originally booked a king room, but upon arrival, I was upgraded to a dormitory-style villa. The bed was a full 2 meters wide, and the space was much larger than expected, making for a very comfortable stay. The view outside the window was stunning, with unobstructed mountain views; opening the curtains in the morning instantly lifted my mood. The villa itself has a great design, and it was quite fun to just walk around and explore. The facilities are a bit dated, but they are clean and quiet, offering a reassuring stay. Alvin at the front desk provided attentive service, making both check-in and check-out smooth, and even kindly extended my check-out time until 2 PM. For this view and space alone, it was totally worth it.

We booked a two-bedroom suite for the family. It is very spacious with a large living room, making us all feel right at home. Right outside the window is the gorgeous autumn view of the valley—you really feel close to nature. Although it was a bit chilly outside, the room was super cozy and warm. The bathroom features floor heating, so we didn't have to worry about the kids catching a cold while bathing. Alvin at the front desk gave us a detailed introduction to the hotel facilities and photo spots upon check-in. The kids spent a long time playing with the little squirrels at the pet farm. It's the perfect place for a family getaway in the autumn.