Mercure Pattaya Ocean Resort

Traveled with my kid during Chinese New Year. The hotel's location is great, with a 7-Eleven downstairs and direct access to the beach within walking distance. The hotel's pool complex is also quite good.

Toilet flush button faulty: The toilet often doesn't stop flushing after you press the button, and you have to keep pressing it repeatedly, hoping it will stop. Sink drainage blocked: You have to wash your face quickly, otherwise the water overflows. Toilet seat: Crooked. Even a budget hotel like Home Inn in China wouldn't have this! Poor service: After the room was cleaned, the tissue box was left like this (referring to an image that's not provided but implied to be messy/unacceptable)! Poor service: My own towel, which I hung on the hook, was found on the floor next to the toilet after housekeeping cleaned the room. It even brushed against the trash can – disgusting! Poor equipment (refrigerator): The insulation cover for the freezer compartment is missing, so it can't freeze. The refrigeration effect is also mediocre. The door also frequently doesn't close properly.