We went right before the May Day holiday. We booked a standard room and were upgraded for free to a mountain-view room. The room was spacious and the view was beautiful, which I was very happy with. The package included a travel photoshoot and a bamboo raft experience on the Dayuan River, both of which were good. The package also included a small train, but we stayed for 5 nights and it was always under maintenance, so we never got to ride it.
We originally booked this hotel for a family trip. According to reviews, the hotel had a pool, a sand play area, and a large kids' club. We thought that even though the location was remote, our child would have a great time for five days. However, the pool was closed during the off-season, the sand play area was neglected and overgrown, and the kids' club had been closed for a long time due to lack of maintenance. The only child-friendly amenity left in the entire resort was a carousel.
Since the pre-booked room couldn't be canceled, we had to temporarily rent a car to go to Yangshuo. The service awareness at the resort was also not strong. The breakfast selection was very limited. One day, when the bread ran out and we asked for more, the hotel surprisingly said they didn't have any left. It was quite shocking. Wouldn't paying a little more than 600 RMB (our room rate) to stay at a Banyan Tree hotel be a much better option?
Be very cautious when considering online reviews and recommendations!
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