Comfort Inn & Suites East Hartford - Hartford

This room was cancelled and they still took my money and hotel manager lied to trips and said I checked in

What a disappointment booked 2 rooms- I would have left the property but had elderly parents and we traveled all day and were exhausted. Rooms smelled musty and cigarette. Hole in sheet, blood on comforter, hair in bathroom. Parents sink wouldn’t drain- had to take cold showers water would not regulate- oh my heard traffic the whole time we were there along with noisy hallways-such a disappointment cause it was ideal to who we were visiting. Desk person was a bit grumpy

Some of the outlets did not work which was very frustrating given the urgency when checking in to finish work and to plug in my laptop and phones.

Staff was very friendly, breakfast wasn’t bad, location was perfect for the event we were attending at the University.

The room wasn't very clean, there were drinks left in the refrigerator, and something had been spilled in it that was not wiped out. The reservation said the room would be ready for check in at 3:00, but it wasn't ready until almost 4:00. The staff was apologetic and friendly, but overall a little disappointed.

The room was not clean. Stains on blankets. Bathroom door was filthy and the tub had dry dirt down the side. For the $241 for one night, it was not worth that. Made it had to enjoy the free breakfast with the lack of cleanliness.

You can’t get sleep because people was making noise all night long but will try this place again

It was OK. The only disadvantage is excessive noise from nearby highway. There are better places to stay at inthe area.