I stayed here to attend a concert at the Impact Arena. It is within walking distance from the venue. Although it requires a bit more walking than the Novotel, you can take the moving walkway on the skywalk and then walk indoors for the rest of the way. The distance is manageable enough that going back and forth to drop off luggage wasn't a hassle at all.
At check-in, I was able to smoothly receive the suitcase I had shipped from the airport as well as tickets I had arranged through a service.
When I took a shower late at night, only lukewarm water came out, but hot water was back to normal in the morning.
Even during busy times, the breakfast area wasn't so crowded that there were no seats available, and I was glad I could enjoy breakfast without any stress.
I usually bring my own toiletries so I didn't use many of them, but not having slippers was inconvenient, so those who care about this might want to bring their own (though I wonder if I could have gotten some if I had asked?).
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