I stayed for 21 nights. Compared to Locke in Munich, this place was much smaller, but it was well soundproofed and the space was comfortable. They clean once every 7 days, so I had it cleaned 3 times. However, they only changed the bed sheets and towels, never vacuumed the floor or cleaned the bathroom. There was so much dust rolling around that I complained, and they came back to vacuum. In the second week, the drain was clogged with hair, so the water wouldn't go down, which confirmed they weren't cleaning the bathroom.
If you're staying for a short period, it might not be a big issue, but as a long-term guest, the frying pans were so scratched that they were unusable. I asked for replacements several times and only managed to get one that was slightly less damaged. The same goes for kitchen linens; I had to ask multiple times for anything, and even then, I was never fully satisfied.
The kitchen is also really small. And there's just a lot of white dust everywhere, and I couldn't figure out why.
The location is good for walking around East Side Gallery, but the station is a 15-minute walk, buses come almost every 30 minutes, and the supermarket is a 20-minute walk away, so keep that in mind. The bus route is good as it goes through the city center, but on the way back to the accommodation, it was always packed with people visiting the gallery.
I was assigned a city view room, and from dawn till dusk, I made eye contact with people looking at the wall. You can't open the curtains enough to have a conversation, so I'd recommend getting a river view if possible.
When the window was open, bugs would always come in.
The small park right in front looked romantic and seemed safe because there were so many people, but there were also many homeless people and drunk individuals. As someone traveling with a child, I was hesitant to even have a picnic, let alone go out to see the moon after sunset. But I guess that's just the general atmosphere of Berlin.
Laundry is done via an app, which you top up with a card, and it costs 4 euros per wash.
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