Pistachio Hotel Sapa

We had an amazing stay at Pistachio Hotel & Spa in Sapa! The experience was truly elevated thanks to Miss Chung from customer service. She was incredibly patient, taking the time to clearly explain and guide us on how to get to nearby attractions, which made our trip so much smoother and enjoyable. On top of that, she thoughtfully arranged a high-floor room with a stunning mountain view for us — waking up to that scenery was unforgettable! Her warm hospitality and attention to detail really made a difference. Highly recommend this hotel, and a big thank you to Miss Chung for going above and beyond to make our stay special!

The hotel welcome was very nice with a refreshing ginger or cinnamon tea, I believe. The views were pretty even on a cloudy day. The breakfast was more quantity than quality in my opinion. Overall a really pretty hotel with good amenities and central location, ideal for walking in Sapa to the main sights. PS The pool views are beautiful but take the plunge quickly as it is very cold :)

Used their floating boat and it’s charged extra around 600k Vietnam dong. Location is very convenient to walk around.

We booked for just one night, arrived early morning like 7:30am and the kind staffs let us keep the luggage and used public shower at the heated pool before check-in. There are 2 pools in the hotel, one is heated and the other one is the signature infinity pool on the roof top (not heated pool) Overall are good! Breakfast was good and staffs are very helpful.

Good stay, nice room and nice breakfast. But the Mountain View not pretty, can only see few building under construction.

Staff were friendly and helpful. Hot tea was also served when we were waiting for our rooms. Room was spacious and clean. Really enjoyed my stay here and will book this place again when I return to Sa Pa

Very convenience to go around the famous places.

Room is big and clean, breakfast taste good, nearby by Sun Plaza which is abt 10 mins walk. The service of restaurant is very good and the manager is meticulous. Surprisingly a simple dish fried rice also taste very good but the fish was bit undercooked. Infinity pool is cool pity that the weather was too cold, couldn't enjoy the infinity pool. Massage skill is not very good, miscommunication between the reception and spa caused me wasting time (first time the receptionist told me ok to go at a timing but in fact fully booked, wasted my trip down and waited for 15 mins while nobody was around at the reception of spa; second time the masseur was late for almost 25 minutes) The masseur was having cough but did not wear mask.

Nice and clean, the breakfast was great as well.. Recommended!