Guest User
January 25, 2026
Room: The room was incredibly comfortable and fully equipped with smart controls that were very responsive and convenient to use. The front desk provided two key cards right away, which was great because we could leave the heating and AC on to warm up the room while we were out eating. Coming back to a warm room was wonderful. There were also complimentary teas, coffee, a tea set, and a small table perfect for enjoying a cup of tea. The large floor-to-ceiling windows offered lovely views outside, adding to the comfort.
Hot Spring Bath: The bath area was very spacious, and thankfully not crowded at this time. The large pool was incredibly comfortable, and the experience far exceeded our expectations.
Food: Breakfast offered a wide variety of delicious options. The staff was also exceptional. I had a large hotpot container from the previous day that wouldn't fit in the microwave, and one of the staff members kindly heated it up for me in a pot. Their service attitude was incredibly friendly throughout our stay. Breakfast closes at 10 AM, and we came down late and finished eating around 10:30 AM, but they never rushed us. In the lobby, there were also complimentary snacks, teas, and coffee available all day, which was a fantastic perk.
Service: The service was consistently delivered with a smile. My manager, who happens to be from my hometown in Gansu, was incredibly thoughtful and even gave us a small souvenir. All the other staff members were professional and attentive too. It was a very pleasant experience overall.
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