The location is very convenient for getting to the scenic area entrance, but the value for money is low. Above all, the service was quite mediocre; the staff were very slow to reply on WeChat, and sometimes didn't reply at all. What left me utterly speechless was that the hotel offers a private car booking service. I messaged them early in the morning to change the afternoon departure time for the chartered car, but they failed to communicate this to the driver, which messed up his schedule. As a result, after walking around the scenic area all day, the driver yelled at me before I even got in the car. Once inside, he kept grumbling about us changing the time, saying he wouldn't take responsibility if we missed our high-speed train due to traffic! While driving, he kept calling others on his phone and walkie-talkie, complaining and making sarcastic remarks about us. In reality, I had the navigation on the whole way to Huanglong Jiuzhaigou Station; it was indeed congested for just over a dozen kilometers, but not nearly as severe as the driver made it out to be. Overall, Jiuzhaigou is gorgeous, but the hotel's room rates and other services are very mediocre. A solid 1-star review goes to the chartered taxi driver, and 2 stars go to the breakfast for a 1,500-yuan room (everything was cold)!
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