Four Seasons Hotel Washington, D.C.

I attended a wedding reception at the Four Seasons this weekend. The setting was lovely and the food delicious. Mostly, I wanted to comment on the service. With the permission of the bride, we asked to take some of the delicious food to a friend who was ill and unable to attend. A member of the wait staff, Rachid, overheard our conversation and without asking, packaged up an assortment of food for us. He added his good wishes for our friend. Rachid really was just lovely. The Four Seasons is fortunate to have staff like him.

We checked in here for a few days and had two rooms, one was very kindly upgraded to a suite. That said both rooms were good sizes and lovely. The suite had an excellent bathroom, which is something that seems to be in short supply in the US. All the usual things apply here the shower pressure was excellent and bed comfortable. I am sure there are newer more flashy hotels but what really sets this apart is the amazing staff. We had such lovely, cheerful and efficient staff at breakfast they were truly a joy. As was the food at breakfast and room service. The concierge team was so helpful, and knowledgeable nothing was too much trouble they really made our stay. Such an in-depth knowledge of the city, art and museums. I am currently at another hotel and missing the expert advice that was so warmly given by the concierge team. The hotel was in a great location with so many eateries and shops within walking distance.

Beautiful, well located property but what really sets this hotel apart is its outstanding service. From the concierge to the front desk, housekeeping and room service they never missed a beat and believe me I am a tough customer and they exceeded my expectations. I seek a fragrance free experience and they delivered....the towels and bed linens were free of the chemical scents and they included bath products that were also fragrance free. I had very specific requests for in room dining ...from celery juice with no foam or pulp to GF and DF accommodations...they delivered. The concierge team was attentive, responsive and made such good suggestions. When available Four Seasons is our Hotel of choice and we have stayed in quite a few....this property is one of the best!!

Last weekend we spent 2 nights there for our anniversary. Everything was perfect and the service was outstanding. We left thinking we would go back for sure, but the first night back at home I noticed 3 bug bites on one side of my abdomen and my husband had 2 on his back. The bumps from the bites are still so red, itchy and painful a week later. At this point I’m just hoping it goes away without leaving marks. This has never happened to us and it’s very disappointing to say the least.