My overall stay was excellent, and I highly recommend this hotel!
The front desk staff were all incredibly enthusiastic and even spoke a little Chinese. They noticed I hadn't come down for breakfast and proactively checked in on me, which was a very thoughtful detail. It's my own fault for not making it to breakfast as I'm a late riser, even though I had booked it.
When I made the reservation, I initially wanted to book a deluxe room, but due to limited availability, they first arranged for me to stay in a standard room. Later, when a deluxe room became available, they smoothly upgraded me. Throughout the room change process, the staff proactively helped me move my luggage all the way to the door of the new room, which was both considerate and thorough. When I checked out, they even gave me a Chiang Mai-themed luggage sticker as a souvenir. These little gifts were very memorable and showed a lot of thoughtfulness.
The only minor drawback was a slightly strong odor in the bathroom. However, the cleanliness, facilities, and ambiance in other areas of the room were all excellent. My entire stay was comfortable and enjoyable, making my trip to Chiang Mai truly worthwhile. I highly recommend everyone to stay here!
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