For a three-night stay that cost 8,000, I didn't feel it exceeded my expectations. The front desk staff were very friendly and welcoming. However, during breakfast, the staff were mostly expressionless, and the variety of food wasn't great. The resort is quite large, so it takes some time to walk to your room, which can be challenging, especially when it's hot. It's supposed to be a family-friendly hotel, but they didn't provide children's toothbrushes, toothpaste, shower gel, shampoo, or bathrobes. It really pales in comparison to hotels back home. There are two pool areas, one of which has a simple slide. The hotel has direct access to Cenang Beach, perfect for watching the sunset and playing in the sand. When we returned to our room on the second day, we found the cleaning was subpar; there were two stains inside the duvet, and hair wasn't cleaned off the sheets when the duvet was pulled back. The duvet cover and sheets looked quite old and somewhat yellowish. The towels and bath towels in the bathroom also looked dingy, suggesting they'd been reused many times. There are USB charging ports, two on one bedside table, but other devices require an adapter. Mosquito repellent mats were not replenished after the initial two upon arrival. Tissues were not provided initially; I had to call the front desk to get them. Our room's balcony opened directly to a pool in one of the two areas, which was convenient. However, it was quite a distance from the breakfast area, unfortunately. The air conditioning in the room was also a bit loud.
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