Tokyo Disneyland Hotel

While the Tokyo Disney Hotel is right at the entrance of the park, I still find the Hotel MiraCosta (at DisneySea) more convenient since it's actually inside the park. This hotel, however, is the closest one to Tokyo Disneyland. It's a large hotel, and check-in was quite slow. Then again, check-ins are generally slow at Japanese hotels, so I guess I'm used to it by now.

The room amenities are quite good. While I couldn't select a different room type when booking through Ctrip, it was much more convenient than booking directly on the official website. The twin beds are about 1 meter wide each. Although not as comfortable as the original 1.4-meter wide beds at Disney, and the mattress is a bit firm, it's still decent for a good night's sleep and more comfortable than the basic room beds at Hong Kong Disneyland Hotel. The front desk staff were very accommodating, giving us a higher floor room as requested and patiently answering all our questions, which I appreciated. The luggage service staff were consistently excellent. The only drawback was that upon first entering the room, there was some grime in the toilet's crevices, indicating a less-than-thorough cleaning. However, the housekeeper the next day was incredibly diligent, restoring everything perfectly and even posing my child's Mickey plushie. In contrast, the housekeeper on the third day was noticeably haphazard. Also, the hotel swimming pool was closed. It states it's open in summer, but it's unclear when 'summer' is defined. You need a room card to enter the hotel garden, and the entrance is secluded with no signs, so unfortunately, I couldn't visit it.

This hotel is very clean and convenient. I'd recommend it for families with young children; when the kids get tired, you can just head back to the hotel to rest, and you don't have to wake up extra early in the morning.

I had a wonderful stay in a great room. It was my first time, and it left me with very fond memories. Thank you for the pleasant service.

The hotel room had that old-fashioned 'luxury' decor, which was actually very generic and quite run-down. The staff member who checked us in was an older woman with a hunched back, a mushroom-cut hairstyle, and glasses. She had a very unfriendly attitude; I personally felt she was xenophobic. After I showed my passport and told her the booking name, she demanded the reservation number. Since I booked through Ctrip, I wasn't sure what format the number would be in, so I asked her. She just replied, 'I need the reservation number.' Then she asked for my phone number. I explained that I booked via an app and the number on file belonged to the travel agency. I asked her if my passport wasn't sufficient, to which she curtly replied, 'No, you must confirm with a reservation number.' Don't passport details and booking identity information match? Despite her impatience, she eventually processed the check-in. Next, she asked for the name of the hotel I stayed at previously and the hotel I'd be staying at next. This felt like a privacy invasion to me, and when I asked why, she didn't answer. The form also required my domestic address. And get this: after watching me fill out all the lengthy information, she then told me to rewrite everything in English! Later, I contacted Ctrip, and their customer service responded quickly. We also directly complained to the hotel, but only two seemingly unrelated staff members came to apologize. The older, mushroom-haired staff member who checked us in showed no remorse whatsoever. The facilities were already old and uncomfortable, but encountering such an employee was the absolute worst. Avoid this place!

The hotel is a bit old, but the service is still good.

I was very satisfied overall, but the breakfast buffet wasn't great for the price. Why were the fruits served on small plates? I felt there wasn't much variety at the buffet.

It's very convenient to go to Land.