Fairfield Inn & Suites Jamestown

Staff was super friendly, the pool area is awesome. My door broke in the morning and wouldn’t shut, called for help at 730 and they said they would see if their maintenance guy was busy. I packed all my stuff and left. I didn’t want to be in the room with door ajar or leave my things. So that ******. Elevator is also shaky and loud. But everything else was good!

I purposely paid more and booked this hotel because Jamestown always has a reputation of dirty hotels and we've always had the best luck at the Fairfield. Unfortunately, it was filthy and nothing was clean besides a quick wipe in the bathroom and clean bedding. I felt uncomfortable the whole weekend and was anxious to get home. The pool is so chlorinated that it had our eyes and noses burning and our kids were coughing each night after swimming. Very disappointed this time. :(

Good, not great hotel. Beds were very comfortable, good size rooms, nice shower. Breakfast was just meh......There's only two hot options (eggs and round sausages) plus waffles to make if you're prepared to stand in line and wait. By 8:00 am, the cut-up fresh fruit and hard-boiled eggs were gone and weren't replaced by 8:30.

We stayed here for 3 nights. Immediately upon entering the room the smell of dirty linens hit you. Only 2 outlets in the room were functional. The shower had very little water pressure, but that's not that uncommon. There was hot water for tea and coffee in the common area all the time. The coffee available in the breakfast area was not good, it tastes burned. The room coffee pods actually tasted better. The breakfast is mostly baked goods, with eggs and sausage offered as hot items. The staff was very nice and helpful.

Courteous staff. Easy check in . Very clean . Quiet. For the cost , we did not think the bed and pillows were comfortable

Pool area was so nice and so clean! They had balls and pool noodles for everyone to use which I’ve never seen before. Lots of clean towels for the pool area! Even when you walked into the hotel it smelled clean. Our family had a blast. Would definitely stay again!!

Everything was very good staff, breakfast and loved the hot tub

From beginning to end - all was great! Love the shampoo - conditioner - body wash in the shower - the full length mirror - refrigerator - microwave - cleanliness and check in and out. Did not use the breakfast but also nice to have! We will be back and will let others know to stop here!

We weren’t able to stay due to weather. I understand cancelation policies don’t always allow for refunds but the fact of how rude the man was that I spoke with made for an awful impression and experience. Considering we stay often for business, I’m reconsidering my choice in the future. Kindness and patience go a long way especially in stressful situations like winter weather.