A Very Relaxing and Memorable Stay
From the moment I walked into the hotel, I could feel a very peaceful and relaxing atmosphere. The Front Office staff were very friendly and helpful. They took the time to talk with us, explain things, and made the check-in process very smooth.
The room was very clean, spacious, and comfortable. I really liked the soft and relaxing colors of the room. The bed was big and comfortable, and the pillows were very soft. The bathroom, toilet, and dressing area were also well separated and well organized. There were also plenty of amenities in the room.
I liked the evening turndown service. When we came back to the room in the evening, the bed had already been prepared, the lights were adjusted to a relaxing level, and there was a small snack next to the bed. After spending the whole day outside, this made us feel very relaxed and helped us forget how tired we were.
The room was also very quiet. The curtains had two layers, so almost no sunlight came into the room in the morning. The air conditioner could be adjusted to the temperature we wanted, and the air did not blow directly onto us. We could not hear much noise from outside, so we had a very good night’s sleep.
The breakfast had many choices. Since we stayed during 国庆 holiday, there were quite a lot of guests, so we had to wait around 10–15 minutes when we went down late. But I think this was understandable because the hotel was quite busy.
I really enjoyed having the chance to try some local food from Taiyuan, Shanxi, such as 老豆腐, 刀削面, and 担担面. There were also bread, fruit, coffee, salad, Western food, and many Chinese dishes. There was something for everyone. The staff were also very attentive and regularly helped clear the plates.
Another thing I really liked was the location. We could walk directly from the hotel into Maoye Mall through the back entrance, which was very convenient.
After checking out, we could also leave our luggage at the hotel. Ivy, kindly helped us with this, and I really appreciated her help.
I was especially impressed by the Front Office staff, both when we checked in and when we checked out. They were the first people who welcomed us and the last people who said goodbye to us, and they made us feel very welcome throughout our stay.
I was very happy to have the chance to give them a small gift(mini bread) as a thank you for taking such good care of us :)
Overall, we had a really wonderful and relaxing stay here. Thank you to everyone at the hotel for making us feel so comfortable and welcome.
If I have the chance to visit Taiyuan again, I will definitely stay here again. ❤️
