The St. Regis Shenzhen
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The St. Regis Shenzhen

Experience The St. Regis Shenzhen, a 5-star hotel in Shenzhen. It holds a rating of 9.4/10 from 5767 reviews, combining quality and value, with rates starting at HK$1,453.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Kingkey 100: 0.02 km away

Shenzhen Grand Theatre: 0.15 km away

Deng Xiaoping Portrait: 0.32 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,Asian,Halal,Vegetarian

Food & Drink: Room service, Cafe, Restaurant, Bar, Halal meals provided, Lobby bar

The St. Regis Shenzhen

No. 3 of Premium Hotels in Shenzhen
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We Price Match
China travel essentials
Sunset views
Mountain retreat
Scenic heated pool
High-rise gym
Ideal location
+5 more
Amenities
All amenities
Property Description
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I absolutely enjoy room service at this hotel, and I especially enjoy St. Regis’ Crème Brûlée!!! 😋
Surroundings
Metro: Grand Theater
(210m)
Metro: Hongling South
(540m)
Airport: Shenzhen Bao'an International Airport
(36.3 km)
Train: Shenzhen Railway Station
(3.2 km)
Train: Futian Railway Station
(6.9 km)
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6

Metropolitan Suite

1 King bed
103m² | Floor: 76
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Caroline Astor Suite

1 King bed
90-96m² | Floor: 80-86
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Allure Suite

1 King bed
70m² | Floor: 76
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Selected Twin Room

2 Single bed
45-55m² | Floor: 77-84
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Allure Family Suite

1 King bed
70m² | Floor: 76
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Family King Room

1 King bed
45-50m² | Floor: 76-90
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Presidential Suite ⌈Admire "Shenzhen Manhattan" Sunset Glow⌋

1 King bed and 1 King bed
325m² | Floor: 90
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Family IP King Room

1 King bed
56-59m² | Floor: 85
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Deluxe City View King Room

1 King bed
45-50m² | Floor: 77-82
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Deluxe Scenic View King Room

1 King bed
45-50m² | Floor: 77-82
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Grand Deluxe City View Twin Room

2 Single bed
56-59m² | Floor: 83-84
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Grand Deluxe City View King Room

1 King bed
56-59m² | Floor: 77-79,83-90
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Deluxe City View Twin Room

2 Single bed
45-50m² | Floor: 77-79
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Grand Scenic City View Twin Room

2 Single bed
56-59m² | Floor: 83-84
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Grand Scenic City View King Room

1 King bed
56-59m² | Floor: 77-79,83-90
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Fortune City View King Room

1 King bed
50-55m² | Floor: 83-89
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

St.Regis Suite

1 King bed and 1 Single bed
108m² | Floor: 76
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Shenzhen Suite

1 King bed
88m² | Floor: 76
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Family IP Twin Room

2 Single bed
56-59m² | Floor: 83
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Family Friendly Room - City-View

1 King bed or 2 Single bed
45-50m² | Floor: 76-89
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Scenic View Twin Room

2 Single bed
45-50m² | Floor: 77-79
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Family Twin Room

2 Single bed
45-50m² | Floor: 76-90
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Average for similar properties in Shenzhen
X‍i‍h‍u‍a‍n‍h‍u‍a‍n‍y‍o‍u‍s‍h‍i‍j‍i‍e‍d‍e‍l‍v‍x‍i‍n‍g‍d‍a‍r‍e‍n
March 23, 2026
Once the tallest building in Shenzhen, the views are absolutely stunning, and the room decor and design are also beautiful. The bed is super comfortable too. I've always loved St. Regis hotels; they truly deliver world-class hardware and software. The breakfast selection is extensive, and the service is excellent. I'll definitely stay here again next time I'm in Shenzhen. If I had to pick one flaw, it would be a slight musty smell from the carpet in the room. I hope they can high-temperature sanitize it more often.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 29, 2026
It had been a while since my last stay, the service wasn't as good as before and the staff seemed less passionate. As a Black Diamond VIP, I was surprised not to receive any benefits, even when I asked, the front desk said I would have to pay. Previously, the staff had been very friendly and upgraded me without asking. The gym facilities are also quite old. On the positive side, breakfast is still very attractive, and the location is excellent.
V‍C‍W‍H
March 25, 2026
The hospitality and service is top notch. They are warm and go the extra mile to serve you. And we are lucky to have a free upgrade to next category. What a pleasant surprise.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2026
We loved our stay here. Well located and everything works. Aircon was perfect with absolutely no noise. Breakfast was insanely good, loads of choice and when I asked for an omelette it was cooked with proper finesse, there was everything you could imagine from English Breakfast to hand pulled noodles to Aloo Gobi.
P‍h‍o‍e‍b‍e‍ ‍H‍u‍i
March 25, 2026
The receptionist Mr Oscar, the Manager Ms Alice, both of them are outstanding. They really treat the guest by heart. St Regis staffs are all very nice. The concierge staffs full of passion for the guest. Truly congratulations to the management.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2026
When I booked, I just wanted to experience a high-rise hotel. I didn't have high expectations for the hotel facilities, considering it's an older hotel. However, upon arrival, the front desk service far exceeded my expectations. The public areas of the hotel are exceptionally well-maintained, not to mention the stunning 360-degree panoramic views from the 96th floor. Coupled with the professional service and hospitality, my stay was absolutely perfect. The room itself, from its spaciousness to its amenities, was also very satisfying – simple, practical, and comfortable. It was a flawless stay experience.
Original TextTranslation provided by Google
W‍u‍m‍e‍i‍m‍e‍i
March 25, 2026
Beyond the view, this hotel has absolutely no redeeming qualities! The service was terrible. There was no proactive service whatsoever. Even after complaining, they only offered a half-hearted, perfunctory response. The operator answering the calls was awful, and the manager handling the issues was equally poor. No wonder the entire team's training is so substandard. The front desk staff were aloof and merely went through the motions. Overall, the service quality of the entire hotel staff was extremely poor. It completely ruined my impression of St. Regis. After staying at the Mandarin Oriental Hong Kong the next day, it made me realize even more how trashy the service at St. Regis Shenzhen was. A truly awful, awful, awful review. I definitely won't be staying here again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2026
Truly a top-tier hotel! The excellent facilities and environment go without saying. What truly impressed me was the meticulous and attentive butler service – it was absolutely perfect. For someone like me who loves to cozy up in the room, the 24-hour coffee and beverage delivery service was a real treat. This hotel is definitely my first choice!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 18, 2026
We celebrated our anniversary at this hotel and thoroughly enjoyed our experience. The 24-hour butler service was a highlight, loved having drinks delivered to the room. We are especially grateful to Jay and Alice for their kind and attentive service. Upon learning it was our anniversary, the staff thoughtfully decorated our room, which made the occasion even more memorable. The spa was also amazing - a truly relaxing experience!

Services & Amenities

Elba 欧尔巴意大利餐厅
Style: A la carte
Open for: Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:00
Social秀餐厅·云端自助·俯瞰湾区
Style: A la carte, Buffet
Cuisine: Asian, Seafood
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Halal, Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 07:00-23:00
The Drawing Room闲逸廊
Style: A la carte
Open for: Afternoon tea
Special dietary options: Gluten-free, Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-24:00
THE ST.REGIS BAR 瑞吉吧
Style: A la carte
Open for: Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 18:00-01:00 the next day

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese, Asian, Halal, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–11 years old
CNY 118.00 (approx. HK$134.59) per person
Children 12–17 years old
CNY 268.00 (approx. HK$305.68) per person
Adult
Buffet:CNY 268.00 (approx. HK$305.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. HK$1,710.88) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2011
  • Number of Rooms: 290
Phone:+86-755-83088888

You might be wondering

What are the check-in and check-out times at The St. Regis Shenzhen?

Check-in time at The St. Regis Shenzhen starts at 15:00, and check-out time is by 12:00.

Does The St. Regis Shenzhen have a pool?

Yes, The St. Regis Shenzhen has a swimming pool for guests.

Are pets allowed at The St. Regis Shenzhen?

No, pets are not allowed at The St. Regis Shenzhen.

Does The St. Regis Shenzhen serve breakfast?

Yes, The St. Regis Shenzhen serves breakfast for guests. Breakfast options include Western, Chinese, Asian, Halal, Vegetarian style.

How much does it cost to stay at The St. Regis Shenzhen?

Room prices at The St. Regis Shenzhen vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The St. Regis Shenzhen from the nearest airport?

The nearest airport is Shenzhen Bao'an International Airport, located about 59 mins from hotel by car (36.3 km) away.

What’s the cancellation policy at The St. Regis Shenzhen?

The cancellation policy at The St. Regis Shenzhen depends on your room type and booking terms.

Does The St. Regis Shenzhen offer airport transfers?

Yes, The St. Regis Shenzhen offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport36.28KM
Nearest Train StationShenzhen Railway Station
Distance to Train Station3.24KM
Nearest Subway StationGrand Theater
Distance to Subway Station0.21KM
Average Price FromHKD6372
Hotel Star Rating5