The St. Regis Shenzhen

The St. Regis offers stunning night views right from your bed, and clients consistently praise the tasteful location. They assisted with booking the top-floor restaurant, providing professional and discreet service with excellent privacy protection. It's truly ideal for both business discussions and relaxation, making it the top choice for high-end business travel.

Our last stop was the St. Regis, the tallest hotel in the world, and also the tallest in Shenzhen. Facing Hong Kong, it gave off a nostalgic vibe. The toilet wasn't electric, but an old-fashioned one that felt cold when you sat on it, and the hairdryer was also an old model. The room lighting was a nightmare to control 😤. However, for TV *******, you could even binge-watch in the bathroom! It's a shame that the 100th floor is now exclusively for Super Marriott VIPs (I guess I'll have to earn millions before I'm eligible 😅). Just looking at photos of the top floor's architectural beauty makes me regret why I booked three nights here. I really miss the previous two hotels (where I only stayed two nights). Thankfully, the floor-to-ceiling window offered beautiful day and night views. I called for the robot to deliver water, and it was so cute and polite! It could even control the elevator. We kept pressing the close button, thinking the old elevator was broken, but it turned out the robot needed to come in and remotely control the elevator to enter and select its floor. I guess I'm behind the times 😅. The hotel was packed with guests, pretty much at full capacity, as it's in the city center. KKMALL is right downstairs, so they only provided milk, tea, coffee, and water, with welcome fruit on the first day. For our last stop, of course, we had to check out the hotel's restaurants. We had a light meal at the cafe. Although it was expensive, we could enjoy both sunrise and sunset views, along with the intricate architectural aesthetics. We also tried the Italian restaurant on the 99th floor. The set meal was quite generous, so much so that we needed a night walk to help digest it. For our last night, we opted for the buffet dinner. The oysters were huge, both cooked and raw, and there was also hotpot. It was my first time cooking my own lobster and large crab claws, and also my first time trying caviar yogurt – absolutely delicious! The creamy, non-alcoholic cocktail was also fantastic. Guangzhou's expensive hotels just don't have this level of quality. Highly recommend! 👍

The breakfast was terrible; the noodles weren't even cooked through, and the fruit was stale and had an odd taste. It was the worst hotel breakfast I've ever had... They really need to improve their breakfast quality. The service was also cold and unhelpful; the staff just stood there like mannequins, not even offering a basic smile or greeting when they saw guests struggling with their luggage. I definitely won't be staying here again. This is the worst St. Regis I've ever encountered in China.

Shenzhen is never short of top-tier hotels, providing excellent options for celebrating special occasions. As a local living in Futian District, I've experienced several notable hotels, including the Raffles in Nanshan, InterContinental in Dameisha, and Hilton, Sheraton, and Shangri-La in Futian. This time, for my husband's 70th birthday, we chose to stay at The St. Regis Shenzhen in Luohu for two nights. The hotel is located within the KK100 building, offering seamless access to Metro Lines 1 and 2 and KK MALL, making transportation incredibly convenient. Our stay was absolutely fantastic and exceeded all expectations. The hotel's environment, facilities, service, and cleanliness were all impeccable. The room was excellent value, spacious, bright, exquisitely clean, and equipped with high-end amenities. The bedding was soft and comfortable, ensuring a restful sleep. The walk-in closet was a great feature. The bathroom was very large with a separate wet and dry area, and the double vanity is a true hallmark of a high-end five-star hotel. Housekeeping and turn-down service were meticulous and thoughtful. We also received welcome fruit. The hotel's service sets a benchmark; it's attentive to detail, comprehensive, and very personable. The staff at the concierge desk on the first floor and those at check-in on the 96th floor were all proactively polite, warm, and welcoming, leaving an excellent first impression. Both the male and female staff were attractive, highly professional, and spoke fluent English. A special shout-out to our room butler, JAY CHEN. He was handsome, polite, and incredibly nice. He proactively brought our luggage to the room, thoroughly explained the room facilities, and described the view from the window. He immediately brought the coffee and welcome fruit we requested. Upon learning it was my husband's birthday the next day, he promptly arranged and personally delivered a beautiful birthday cake on the actual day – a truly surprising, stunning, and touching gesture! Many thanks again to Butler JAY CHEN! The buffet breakfast and lunch on the 95th floor were both superb. For lunch, we were served hairy crab and typhoon shelter prawns at our table, which was absolutely amazing! Excellent value for money! The chefs in the restaurant were skilled and very polite, offering proactive service. The dishes were unique and tasted delicious. All the servers were courteous, swiftly clearing plates and tidying tables with keen eyes and quick hands. They were responsive to all requests and provided timely service. Whenever we encountered staff or management near or inside the elevators, they would proactively hold the door and assist with scanning cards and pressing floor numbers, which was a very heartwarming touch. We also received a small gift upon check-out. These small details show genuine warmth and make all the difference. Because we were so satisfied, we loved it. We will definitely be frequenting the buffet here and will choose this hotel first for future special occasions. I wholeheartedly recommend The St. Regis Shenzhen!

Excellent! The Diwang Mansion is right at your doorstep, offering fantastic views. The staff were exceptionally friendly and helpful. I loved that the bathroom had music playing, and there was even a small TV in front of the bathtub, creating a wonderful atmosphere. The toiletries provided were also great. Overall, a fantastic experience.