Grand Hyatt Beijing at Oriental Plaza

I had the chance to experience this 'classic' renowned hotel, and I found it quite good. Although it's a bit old and some of the facilities are dated, especially in the apartment rooms, the cleanliness is commendable and the service is excellent. The apartment rooms, despite their traditional decor and older equipment, are spacious and well-suited for families. The standard rooms have been renovated with a more modern style and contemporary amenities. While smaller, they are very comfortable to stay in. I specifically requested a high floor for a better view! I also sampled the food at 'Changan One' and 'Tea Source,' ordered a birthday cake from 'Su Yuan,' and tried the breakfast buffet. All were very satisfying. The Kung Pao Chicken at Changan One was particularly unique, and the fried chicken wings at Tea Source were similar to spicy fried chicken. The breakfast offered a rich variety, and the freshly prepared dishes were great. I was especially pleased with the gym and particularly the swimming pool. I went for a swim in the morning when it was less crowded. The pool is very large, making for a pleasant swim, and there's also a massage pool, dry sauna, and wet sauna, perfect for relaxation. I'd definitely bring my family back for a weekend getaway if I get the chance.

Grand Hyatt is located in the Wangfujing commercial district. It's only a 5-minute walk from the hotel to Wangfujing Street, and a 20-minute walk to Tiananmen Square. The subway station is also very conveniently located, so the location is excellent. The staff service is great, and Eva at the front desk was particularly attentive!

Terrible experience, not recommended. The room's cleanliness was mediocre, and the facilities were old; no smart toilet, and the vanity was too small. Poor soundproofing, it was very noisy at night. Slow service response, very poor value for money, I won't be coming back. I stayed in a room that was part of a divided suite, with a connecting door that offered no sound insulation at all. I could still hear people talking in the next room at 1 AM.

The quality of this long-standing five-star hotel is consistently excellent. The staff member, Susie, was polite and professional. The room was clean and quiet, and the location is superb. The dining options are abundant, making my entire stay very comfortable and satisfying.

The hotel's location is excellent, making it incredibly convenient and quick to get anywhere. Taxis are also readily available right outside. The hotel facilities are well-maintained, and the rooms are in great condition. The staff are enthusiastic and welcoming, and Front Desk Manager Eva provided thoughtful service.

Staying at the Grand Hyatt Oriental was a great experience. The location is superb, with plenty of shops and restaurants nearby. Chris, one of the staff members, provided excellent service – he was efficient and communicated very well. I had a pleasant stay.

Excellent hotel with a superb location, comfortable and clean rooms, delicious breakfasts, and high-level service. The staff is very attentive and friendly, always ready to help. Special thanks to Aidos from Guest Relations for his care and hospitality. He was always in touch, inquired about our stay, and promptly assisted with all our questions. Employees like him make the hotel experience even better. We will definitely be back!

The hotel stay was great, excellent value for money in all aspects. Aiden and Ayesha, in particular, provided warm and professional service.

When traveling with kids, I prioritize service and environment when choosing a hotel. This hotel's location is excellent, with complete facilities nearby. The room was clean and comfortable, but what impressed me most was the service, especially Chris. He was very enthusiastic and had a gentle demeanor, responding quickly to any requests. We had a very satisfactory stay. Definitely a five-star review!