W Austin

Restaurant was wonderful. Staff was AMAZING! Room was beautiful! Wish I could have stayed longer.

Excellent staff, room was very clean. I left my new IPhone on the table Saturday morning in the Serenade restaurant after having a delicious breakfast with my wife. Our waiter turned my phone over to the manager and he kept it secured until I realized I had left it. Very honest employees , so thankful!!!!

Clean room, great staff. Only downside was the listing advertised a safe in the room, but we had none, yet other guests also attending the same wedding had safes in their rooms.

1 night stay for a concert next door Excellent customer service. Great bar. 1 min walk to ACL moody theater which was the reason we were in Austin for a concert. Pricey but worth it.

Front desk staff was amazing. Suzy went above and beyond. Lobby bar was also good for daytime chill or night cap.

Staff was amazing. The front desk heard that itcwas my daughter's first time in Austin and theyvwent to get a wagon of kiddie toys to let her choose from. We were not expecting that, so it was little things like that that made our stay special.

Some of the staff was not nice and place are over priced paid $1000 for a suite that was not clean and when we showered it leaked had to put towels down every time we showered.

From stepping out of the car all the way through the end of my trip, all staff were incredible and exactly what I've come to expect from W properties. Everyone was kind, attentive and helpful. I had requested my room to be available early if possible and they were able to accommodate. The restaurant and cafe were both fantastic along with the amenities and my room was clean and comfortable. Thank you for a great stay!

The stay was great until 5AM when the alarm and readiness testing went off. Hard to fall back asleep.