Montien Hotel Surawong Bangkok

The hotel is quite large and has a great location, but they definitely need to improve their cleaning service. We found some large stains on the bedding, and the glassware didn’t seem to have been properly cleaned - it was simply placed upside down as if it had been washed, but you could still smell wine from the glasses. Some of the bedding also had holes in it. Overall, the hotel has a lot of potential, but the cleanliness definitely needs more attention. The breakfast was okay overall, with plenty of meat options, but there wasn’t much choice for vegetarians, as fish sauce was used in many of the dishes. Another issue was the breakfast seating area. Half of the dining room was closed off, so guests were seated in the section without windows, which felt quite dark and depressing. When we asked if we could sit closer to the windows, we were told that the area was being cleaned. This happened every morning, which made it feel as though the hotel was trying to encourage guests to finish breakfast and leave as quickly as possible rather than creating a pleasant dining experience.

Overall, everything else was fine and the stay was quite satisfactory. However, there was a power outage at around 0730 am, which was quite inconvenient, especially in the morning. Other than that, everything was okay. Hopefully, the hotel can improve its backup power supply to avoid similar issues in the future.

Location is great, in between 2 train stations, Sam Yan & Silom, easy access to groceries and restaurants, hotel is rather old but well maintained, breakfast restaurant ambience is nice, reasonable variety of food, taste is normal, overall the hotel is really comfortable to stay

Good location and amenities though room services could be improve. I needed to call conceige for complimentary water for 2 consecutive days