Fairfield by Marriott Surabaya
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Fairfield by Marriott Surabaya

Jl. Mayjen Sungkono No.178, Dukuh Kupang, Dukuh Pakis, 60225 Dukuhpakis, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 58 mins ago
Highlights
Varied breakfast
Free parking
Lots to do
Ideal location
Excellent service
Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Public parkingFree
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Enjoy a wealth of hotel amenities, outstanding service and a sleek, contemporary style at Fairfield Surabaya. Situated high above the city, our 4-star hotel offers unique architecture and an ideal location in the heart of Surabaya, Indonesia. Visit top local attractions near our hotel, including Ciputra World, one of the largest shopping malls in Surabaya. Sample a wide variety of delicious foods at Kava Restaurant, open daily for breakfast, lunch and dinner. Our hotel offers more than 10,000 square feet of event space, plus a fitness center, a full-service spa and an outdoor pool. After an eventful day in Surabaya, relax in spacious hotel lodgings, ideal for long stays, featuring plush bedding and complimentary Wi-Fi in our family friend hotel in Surabaya. Expect a memorable visit at Fairfield Surabaya.
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8.9/10
Very good
Hotel location is strategic and Room clean, and everything is good
All 596 reviews
Surroundings
Airport: Juanda International Airport
(19.9 km)
Train: Wonokromo
(4.8 km)
Train: Margorejo
(5.9 km)
Landmarks: CV. WAHYU WIBOWO LANDSCAPE
(400m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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16

Family Suite

1 King bed and 2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

One-Bedroom Junior King Suite, City View

1 King bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Room With 2 Single Beds

2 Single bed
Free Wi-Fi
Air conditioning
Refrigerator
Minibar
Private toilet
Room Details
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8

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

King Room

1 King bed
Has window
Free Wi-Fi
Minibar
Electric kettle
Bottled water
Wi-Fi in room
Room Details
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16

Two-Bedroom Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Private toilet
Room Details
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Guest Reviews

8.9/10
Very good
596 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness8.8
  • Amenities8.6
  • Location9.0
  • Service9.1
Average for similar properties in Dukuhpakis
Most Mentioned
Review summary
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Service Quality: The staff are consistently praised for their friendliness and efficiency, providing outstanding hospitality from check-in to departure. The front desk is noted for smooth check-in and check-out processes, contributing to a positive experience.(based on 77 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 11, 2025
服務態度非常好,並且配有中文服務,房間裏面無異味。床上用品更換頻率低,使用很久都沒有更換過,這一點作為萬豪酒店來説,很不匹配,希望能改進。
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m‍r‍ ‍t‍x‍x
November 1, 2025
Hotel location is strategic and Room clean, and everything is good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 20, 2025
The staff are wonderful , from the moment you walk into the hotel, Front Office, and all the staff at the cafe is so so nice . Breakfast selection are perfect. Pak Harri came to our table and have a nice chit chat with him . Keep it up Marriot 💪🏻💪🏻👌👌👌👍👍👍
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2025
We spent a few nights in Surabaya for work, and it was our first visit to the city. The hotel was very comfortable, with a spacious bed that easily accommodated two adults and my 7-year-old. The room itself was quite roomy and included a sofa, which was a nice touch for extra seating. I made good use of the gym facilities, which had plenty of cardio machines, dumbbells up to 20 kg, and a cable machine—enough for my workout needs. The pool was a decent size and even included a baby pool. Breakfast was enjoyable, with a good selection of food and drinks. Overall, my family was happy with our stay and would recommend this hotel if you are looking for a mid-priced option. It had easy access to taxi services, several restaurants nearby, and was not too far from Ciputra Mall.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2025
We get early check in & late checkout. It is so so helpful. In our activities, the location is so strategiest. The price is good. I used tiktok voucher. AIDA the receptionist is so helpful and concern about us. Thank you for good experienced Fairfield
R‍.‍ ‍S‍a‍k‍t‍h‍i‍d‍h‍a‍r‍a‍n
November 28, 2025
Very friendly staffs front office , restaurant, house keeping and overall it was a good stay  Thanks to all staffs
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 30, 2025
The third time staying at this hotel, I have no complaints as always. Room is clean, however the provided amenities are limited. The breakfast is delicious and starts at 6:30 for early checking out guests
L‍y‍s‍a‍n‍d‍e‍r‍d‍e‍n‍n‍i‍s
November 24, 2025
This time experienced wasn’t good,bathroom drainage clogged, shower is leaking,already told receptionist to fix,didn’t saw any improve when get back to the room

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
IDR 75,000 (approx. US$4.51) per person
Children 12–17 years old
IDR 150,000 (approx. US$9.02) per person
Adult
Buffet:IDR 150,000 (approx. US$9.02) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 270
Phone:+62-31-99531955
Email:ffi.subfi.reservations@fairfieldinn.com
Enjoy a wealth of hotel amenities, outstanding service and a sleek, contemporary style at Fairfield Surabaya. Situated high above the city, our 4-star hotel offers unique architecture and an ideal location in the heart of Surabaya, Indonesia. Visit top local attractions near our hotel, including Ciputra World, one of the largest shopping malls in Surabaya. Sample a wide variety of delicious foods at Kava Restaurant, open daily for breakfast, lunch and dinner. Our hotel offers more than 10,000 square feet of event space, plus a fitness center, a full-service spa and an outdoor pool. After an eventful day in Surabaya, relax in spacious hotel lodgings, ideal for long stays, featuring plush bedding and complimentary Wi-Fi in our family friend hotel in Surabaya. Expect a memorable visit at Fairfield Surabaya.

Frequently Asked Questions

What are the check-in and check-out times at Fairfield by Marriott Surabaya?

Check-in time at Fairfield by Marriott Surabaya starts at 15:00, and check-out time is by 12:00.

Does Fairfield by Marriott Surabaya have a pool?

Yes, Fairfield by Marriott Surabaya has a swimming pool for guests.

Are pets allowed at Fairfield by Marriott Surabaya?

No, pets are not allowed at Fairfield by Marriott Surabaya.

How much does it cost to stay at Fairfield by Marriott Surabaya?

Room prices at Fairfield by Marriott Surabaya vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Fairfield by Marriott Surabaya from the nearest airport?

The nearest airport is Juanda International Airport, located about 33 mins from hotel by car (19.9 km) away.

What’s the cancellation policy at Fairfield by Marriott Surabaya?

The cancellation policy at Fairfield by Marriott Surabaya depends on your room type and booking terms.

Does Fairfield by Marriott Surabaya offer airport transfers?

No, Fairfield by Marriott Surabaya does not provide airport transfers for guests.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport25.35KM
Nearest Train StationWonokromo
Distance to Train Station4.82KM
Average Price FromUSD66
Hotel Star Rating4