MGM Cotai

服務特別好，設施都很新，非常乾淨，周邊和酒店環境也好，樓下就是**，很方便，還有小獅子伴手禮這些可以買都在酒店裡！

Traveling as a family of three, it's rare for me to leave a negative review like this! For this price, there was no one to help with luggage at check-in. The front desk staff was completely cold throughout the entire check-in process, with no communication whatsoever. Not a single word was spoken, no helpful tips were given, not even basic directions! The service was truly terrible! As for the room, I didn't even feel like taking pictures! It was no different from an 800-1000 RMB room in mainland China! It didn't feel like a Macau hotel at all! From check-in to check-out and even after returning home, I've felt that the entire experience was incredibly not worth it!

Not bad at all. I originally thought I'd hear noise from planes and entertainment, but there wasn't any. Just a little bit of sound from the hotel's equipment, which wasn't a big deal. Also, the Cantonese food on the first floor was pretty good.

Should I say it's a hotel with good marketing? The system where you can earn points and accumulate mileage and receive discounts if you sign up for a card seems to be what keeps people coming back. Since it's a hotel that's practically dead without the ***, the hotel's condition isn't appealing compared to other hotels. It is ridiculously expensive, and one-time experience is enough. Do not stay for more than two days; you'd be better off going to a different hotel with this money.

Excellent service, and the toiletries were great! 👍 The room was right across from the Imperial Hotel. So convenient!

The hotel staff provides excellent service and treats guests with genuine sincerity. It's a newly built hotel with a great environment. Highly recommended!

Good, very good.

This is utterly shocking! A five-star hotel like this? The room itself was small, which was acceptable, but the facilities and price were completely mismatched. The amenities were even worse. Even a decent, comfortable hotel in mainland China isn't this bad. I can't understand why Ctrip would list it. Don't they do any research? Speechless. Terrible review! I hope the hotel will see this review; it was definitely the worst stay I've ever had.