Shangri-La Changchun

After our trip from Changbai Mountain, I contacted the hotel, and Lindy and Crystal were professional, efficient, and patient throughout. We booked a family room, which was spacious. The tent, rocking horse, and other arrangements for the kids were very thoughtful, and our child had a blast as soon as we entered the room. The hotel also provided children's slippers and bathrobes, showing great attention to detail. As night fell, back at the hotel, our child also had a wonderful time at the kids' club and the pool. We'll definitely come back to Shangri-La next time we visit with our little one!

I stayed in a suite, and the room was incredibly spacious and well-equipped – absolutely fantastic! The hotel service was also excellent. I've always trusted Shangri-La hotels; I had a great stay at the Wuhan Shangri-La before as well. All in all, highly recommended!

I was very satisfied with my stay this time, and I especially want to commend Tina at the front desk for her service. The staff were all warm and polite. Check-in and check-out were efficient and quick, with no long waits at all. They were patient and meticulous when answering questions, and proactively provided important hotel information. When a small issue arose, they responded quickly, offering thoughtful and attentive service. Overall, it was a pleasant experience, and I had a great stay. I will definitely choose this hotel again for my next trip, it's highly recommended.

This veteran hotel is well-equipped and boasts an excellent location. Front desk staff, Xiao Tang, provided warm and professional service. While it's been open for a while and could use an update, you can't go wrong booking here anytime.

Even an older A8 is still an A8, and Shangri-La continues to impress. The location is excellent, the staff are always smiling, and everyone demonstrates a high level of professionalism!

This hotel is almost always a safe bet when traveling. The service and dining completely meet five-star standards. It's conveniently located, just a 10-15 minute taxi ride from Changchun Station. Any requests guests had were promptly attended to, and the lounge dinner was quite substantial. Breakfast had everything you'd expect, plus some local specialties. Honestly, there's nothing to complain about, haha.

I stayed here years ago, and my return visit was just as great. Although the hotel is older, it's clear the facilities are regularly maintained and upgraded. The service is still excellent, with staff being friendly and proactive in greeting guests. A special thanks to the front desk for upgrading my room!

The room facilities are outdated. There's a lingering smell of smoke and mildew in both the hallways and the room. The bed sheets are old, the duvet insert is yellowed, and the pillows and mattress are old and uncomfortable, making for a very tiring sleep. The toilet is ancient, and the sink is beyond description. The 'luxury' in this 'luxury hotel' only extends to the grand, glittering lobby, just like it was twenty years ago~