Anatole Hotel Hanoi

I think this hotel is one of the best choices for its location in the Old Quarter. Just a few steps away is St. Joseph's Cathedral, and right next door are famous eateries like Banh Mi Mama, Pho Thin, Pizza 4P's, and Bun Cha Dac Kim. There's also a 7-Eleven convenience store and Cong Cafe right in front. Hoan Kiem Lake is less than a 5-minute walk from the hotel. If I only considered the location, I'd want to choose this place again. However, even with a great location, the hotel's condition, and the staff's kindness and professionalism are also very important, right? While I haven't stayed at many hotels, the friendliness of the staff at Anatole Hotel was definitely the best. From the moment I got out of the Grab car upon arrival, the doormen practically ran out to help with my luggage. Then, during check-in, Clara greeted me with a welcome tea and snacks, smiling warmly! Since my English isn't great, she explained things slowly and clearly, even mixing in some Korean. She also proactively asked about my schedule and flight time after check-out, which touched me from day one! The room's condition immediately felt cozy when I entered, and even though the window was blocked, it didn't feel stuffy at all. The bedding was clean, the bathroom was spotless, and the hot water ran perfectly. What I also loved was the breakfast for all three days. The variety of food was just right – not too much, not too little. The pho was so delicious (you must try both the chicken and beef pho!) that I didn't even feel like buying pho outside. There were also dishes that suited Korean palates, and even after eating my fill, I still found room for the dessert breads, cakes, and sweet fruits... And the delicious Americano, with its excellent coffee taste, was so typically Vietnamese... I was truly satisfied. After check-out, I accidentally left my room key in the room, but they reassured me it was fine and held my luggage until 4 PM, allowing me to enjoy another cup of coffee and a relaxing massage before leaving. And I will cherish the magnet Clara gave me as a farewell gift. Thank you also to the doormen who helped with my luggage and transported it to the Grab car. I will remember Hanoi Anatole Hotel for a long time and hope to see you again. Thank you.

I have to give the Anatole Hotel Hanoi a five-star rating for this stay! The hotel environment is elegant and clean, and its location in the heart of Hanoi's Old Quarter makes it super convenient for getting around, shopping, and dining. What impressed me most was the hotel's service, especially Miss Fang. She was fluent in both Chinese and English, always friendly and approachable, and very patient with all our questions. Whether it was for check-in or other inquiries, she provided incredibly thoughtful assistance, and you could feel her genuine sincerity. Thanks to her warm service, we felt a greater sense of belonging during our trip in a foreign land. If I ever come back to Hanoi, the Anatole Hotel Hanoi will still be my first choice, and I wish Miss Fang all the best!

My wife, three sons and I stayed at this hotel for our Hanoi trip after reading reviews praising its great location and friendly service. The staff's kindness, the breakfast, and the location were truly the best. I highly recommend it!

This hotel is quite good for Hanoi, conveniently located right by Hoan Kiem Lake. Turn left out of the hotel and you're at the cathedral in just one minute, and Train Street is within walking distance. The hotel staff are all very friendly; there's a staff member named Fang who was particularly patient in helping us with our needs. The only downside is that the rooms are quite small and have internal windows. If this is a concern, you might want to book a room with a balcony in advance.