China Hotel

The service was quite poor. Before checking in, I had to call for a luggage cart three times. After taking a taxi to the main entrance, I was struggling with three suitcases and two bags by myself. The concierge at the door completely ignored me. I had no choice but to ask for a luggage cart, but I waited a long time with no response. Under the scorching sun, I couldn't bear it anymore and painstakingly moved all my belongings into the hotel's revolving door alone. Then, I saw the concierge again and asked him for a luggage cart, only to be ignored once more. I then struggled to move to the front desk to check in and explained that I needed a luggage cart. Finally, a kind lady arranged for me to sit and wait, and someone brought a luggage cart. Only then could I proceed with check-in. After checking in, I was forced to change rooms twice. The first room was on a low floor, north-facing, at the end of the corridor, and the view outside the window was like something from a horror movie. It was clear the hotel hadn't considered my request, despite me specifically mentioning it when booking and the hotel not refusing it. After repeated requests, the hotel agreed to change rooms. The new room was on the 14th floor but had a musty smell. They said they would help purify the air, but it was useless. At 11 PM, I was forced to change rooms again.

This is a great value old-brand five-star hotel in Guangzhou. Even though it's been around for over 40 years, it still maintains excellent facilities and service, truly living up to its name, 'China Hotel.' The breakfast buffet is the best I've had at a five-star hotel. Besides the usual five-star amenities like a pool, dry sauna, and wet sauna, there's also a small hot spring pool that's not crowded, making it very relaxing.

The hotel is very grand, with a great variety of dining options and clothing boutiques inside. The staff were warm and attentive; they contacted me in advance and arranged an extra bed free of charge. Best of all, the hotel entrance is right outside the subway exit, making transportation incredibly convenient. The museum is also just a short walk away.

On continuous rainy days when you don't feel like going out, why not visit the Eggy Party Island in the city? This collaboration seems to be quite new; at least from the decor, it looks almost unused. There are two minor drawbacks: first, the shower door is extremely hard to push open (closing it isn't difficult), and second, when I wanted to buy the collaborative merchandise from the room, the front desk staff didn't seem to know where it was sold within the hotel. A quick search on Taobao suggests it might be custom-made.

Mediocre experience overall. The room was old and had a musty smell upon entering. The air conditioning was ineffective. I'm not sure if they're understaffed or what, but the customer service was incredibly slow; it took 20 minutes just to get something delivered. The service definitely doesn't live up to a five-star rating. Plus, I got bitten by mosquitoes at night. There are no major shopping centers nearby.

Front desk staff LUCY provided excellent and attentive service, virtually fulfilling every request. The hotel's location is superb, and the decor is grand. Breakfast was abundant and delicious. We also enjoyed all the executive benefits that come with the Lingkehui Gold card. Many thanks!

The service was great. Although the hotel lobby is a bit small, there's a cultural exhibition hall right next to it. I visited it before leaving and learned that it's a hotel with a rich history. The air conditioning unit in the room was a little noisy.

The hotel environment is really good. Whether for business trips or tourism, China Hotel is always my top choice. The front desk lady was very enthusiastic and provided excellent service. The hotel is also very close to the subway 🚇. I highly recommend this hotel.

The hotel is grand and in a great location. The subway is right downstairs. You can find Starbucks, pizza, and desserts without even leaving the hotel, plus there's a food street. Guests get an 8.5% discount. The deluxe twin room has 1.4m beds, which are quite large. Overall, it's very good.