Beatenberg Resort & Spa in Beatenberg Interlaken

I had a wonderful stay in a fantastic area! The view from the room was amazing. The room itself and the bathroom were small, but they were cleaned thoroughly every day. The breakfast area also offered great views and the food was delicious. It was a shame that the walls were thin, and the Asian guests next door were quite noisy, even though I'm Asian myself, haha. I highly recommend this place if you're staying in Interlaken. I'd love to stay here again.

The hotel is about a 20-minute drive from Interlaken, which isn't too far, and public transportation is also very convenient. The hotel itself has decent surroundings and hardware facilities, but the management is poor. Breakfast was chaotic, and many of the flowers on the windowsill were withered and hadn't been replaced. The main issue was that the room curtains were not blackout at all; it was very bright by 5 AM on the first day. The light was too strong, making it impossible to sleep. It was a bit better on the second day after covering the window with a blanket. Parking is convenient, but the management is generally disorganized.

The scenery is beautiful, and it's very quiet at night, making it perfect for a relaxing vacation.

The hotel boasts a fantastic location up on a hill, offering breathtaking views of the lake and the snow-capped mountains across – truly a perfect score for scenery! The hotel's facilities are actually quite good, with a gym, billiards room, sauna, and more. However, there are a few things about the room that I need to complain about. Our room had an all-wood interior, and there was a strong pine smell. If you're sensitive to that kind of scent, you might want to reconsider this choice. The sink in the bathroom was very inconvenient; you had to turn a separate knob for the water, and the faucet would spray water out, soaking the front of your clothes every time you turned it on. There was no ventilation system in the toilet, so after using it, the smell was absolutely terrible. But the absolute worst thing was the hotel breakfast. The cutlery looked like it hadn't been washed at all – definitely a management issue! Please watch my video for more details.

The hotel environment is lovely and very pretty. My room even had a small balcony, and the cleanliness was excellent. One thing to note is that you absolutely must take your key card with you when you leave the room after checking in. The front desk isn't always staffed, and if there's no one at the front desk and no one else is entering or exiting, you might not be able to get back in through the main entrance.

The room was very clean and comfortable, the nearby scenery was beautiful, and the service was also great.

Getting to the hotel from the central station requires a rather long bus ride, and buses only come once an hour, so if you miss one, you'll have a long wait. On the plus side, there's a bus stop right in front of the hotel, and you can see Lake Thun from the hotel balcony, which offers lovely views. The front desk service was professional, warm, and attentive. However, the room facilities are outdated, and the bathroom had a persistent sewer smell at night. Even closing the bathroom door didn't help; we had to leave the balcony door open to be able to sleep.