Holiday Inn SALINA by IHG

A good place to stay

I checked in on Friday and the bed squeaked so loudly it was insane. I was moved to another room and it was fine until we tried to shower the next day. The shower would not turn on. I was told maintenance would be in at 230 and would look at it. I called the front desk about 5 pm to check on the status of the maintenance person. The front desk went and found the maintenance and advised me that he was “too busy” to look at the shows and would have to move AGAIN to another room. Three rooms for a two night stay! When I asked for a refund I was advised that I would need to talk to the manager and she was not in on the weekend. I have stayed at this hotel before and never had any problems which is why I came back. Not sure I would ever stay here again!

The staff was unpleasant, the room was uncomfortable and there was a bad smell throughout the hotel. Housekeeping also failed to clean the room and provide clean towels.

clean room, nice clean bathroom, and a very roomy area to relax in. We went down to the bar and grill for supper Friday night. Wait staff was nice, good food too. Bar drinks good as well. When we go out to supper, we expect good service, and we got that.

Have a better personality host welcoming you to your stay ! Find people in the restaurant that would prefer to talk to you and help you get your drink, drinks and meals instead of sitting on their computers ! Just saying ! And if I’m there to rest, I do not need a 9 AM text to see if my night was OK if checkout at 11 at 10:30. Text would be nice. !

Staff was nice, room was clean and bed was comfy. The particular room I had did have a loud rumbling sound that happened sporadically throughout the night making it really hard to get any restful sleep. Other than that it was a good experience.

I didn't eat breakfast there. It was 16.00. Pool was out of order. Lunch at Burger Theory was not available. TV channels very limited. Was told by staff "they aren't paying for very many channels any longer". The room was clean. Staff were nice.

This was the best stop on a long trip! The location is very good, off the interstate but close to it and the end of town. The parking was easy and safe. The hotel was new or newly remodeled as everything was shiny and spotless. They have a restaurant in the hotel, which is convenient, which serves breakfast or the standard buffet if you wish. I liked the room and service received rather than the tight spaces usually provided. The room was the best of my trip too, with a walk in shower, new carpet and furniture, and a quiet overhead A/C and heater on a thermostat. Wish I could stay here every night!