Clarion Inn

Overall good experience, shower water pressure bit weak, no WiFi connection in the room

It was a terrible stay. First two days in the hotel we found bathroom floor completely wet. Never got fixed until we were moved to another room.

1) Hotel assigned double beds when reservation for queens, 2) shower fixture leaked, 3) carpet floor was damp and room was musty.

Suites were generously large, large pool on site, was well located for me trip. Area had many dining options. Hotel breakfast just ok

The first floor carpet in the hallway was stained and smelled bad. The second floor was a little better as it appeared to have been replaced recently. We will find other options next time instead of staying in a clarion inn.

Staff was pleasant and nice. Breakfast was ok. Coffee was terrible and could have done without all the fruit flies everywhere

The property is in the middle of upgrading...but it's quiet and location was perfect for me

I have always stayed here when visiting family in CT. I have been staying here since it was best western. This time there was no one at the desk when I went to check in. Another person came in and finally someone came out. The room had 1 set of towels per person we were staying 2 nights. When I asked for more towels the next day I was told there were no more. The coffee maker didnt work so we used the microwave to heat the water. I went to use the ironing board and iron. The ironing board cover had a hole in it from a burn in the cover. when we came back Saturday night the outside trash by the door to go in was overflowing with trash. When I called to book this room there was an issue with the site. It kept stating try again. It went through and I looked at my email confirmation and it was showing I booked for that night. I booked for June 26 to 28. I called the number on the email and was told it couldnt be changed and I was going to be charged. I asked to speak to the manager and she came back and said we will fix this one time. It has now been charged to my card. I was also sent a credit of 50.00 to use and I brought it to the desk when checking out and they said that I should have used that when I made the reservation and they couldnt take it off the bill. I won't stay there again. I usually give people the benefit of the doubt but not this time. Horrible customer service all the way around!!!

We arrived early to a reunion from 5 hour drive and couldn't get in early the room wasn't ready .. the door to the room wouldn't lock the rugs were dirty looking and everything was old .. went to the bar looked dirty and only a few people in it .. the bartender was very nice and friendly.. probably only one! Spent 297. For a night never go back