Hotel Indigo HAKONE GORA by IHG
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Hotel Indigo HAKONE GORA by IHG

Experience Hotel Indigo HAKONE GORA by IHG, a 5-star hotel in Hakone. It holds a rating of 9.2/10 from 600 reviews, combining quality and value, with rates starting at SGD 292.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

宮城野温泉会館: 0.29 km away

Hakone Gora tourism organizations: 0.26 km away

Miyaginohayakawa River Bank: 0.26 km away

Amenity Highlights

Leisure: Gym, Sauna, Foot bath

Pets policy: Pets are not allowed.

Breakfast style: Western,Japanese

Food & Drink: Room service, Cafe, Restaurant, Bar

Hotel Indigo HAKONE GORA by IHG

No. 8 of Scenic Hotels in Kanagawa Prefecture
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We Price Match
Highlights
Free parking
Great views
Delicious breakfast
Lots to do
Ideal location
Amenities
All amenities
Property Description
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Indeed a beautiful resort for relaxing weekend trip. Highly recommended
Surroundings
Train: Gora Station
(590m)
Train: Koen-Shimo Station
(930m)
Landmarks: Hakone Gora tourism organizations
(260m)
Landmarks: Miyaginohayakawa River Bank
(260m)
Landmarks: 宮城野温泉会館
(290m)
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12

2 Single Standard Private Hot Spring

2 Single bed
37m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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12

1 King Standard Private Hot Spring

1 King bed
37m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
13

Deluxe Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
12

1 King Premium River View Private Hot Spring

1 King bed
49m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
11

2 Single Standard River View Private Hot Spring

2 Single bed
38m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
10

2 Single Suite River View Private Hot Spring

2 Single bed
77m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
11

1 King Standard River View Private Hot Spring

1 King bed
38m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 2 months.
Average for similar properties in Hakone
Most Mentioned
Review summary
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Service Quality: Guests frequently praise the attentive and multilingual staff, including Chinese-speaking members, ensuring smooth communication and assistance. The hotel is noted for its thoughtful service, catering to specific needs like vegan options.(based on 204 reviews)
D‍a‍r‍o‍u‍b‍a‍o‍b‍a‍o
February 14, 2026
Service: I was pleasantly surprised to see the shuttle bus right outside Odawara Station West Exit. The staff member who spoke Chinese was patient and friendly, and told us how to transfer at Gotemba to get to Lake Kawaguchiko. Facilities: The bath amenities were great, and they even gave us small soaps. The hot spring was comfortable. The breakfast was abundant; I particularly liked the egg rolls, matcha, and smoked salmon. I highly advise against taking the Gora shortcut with luggage – that path is more for adventurers.
Original TextTranslation provided by Google
R‍h‍u‍y‍a‍n‍n‍ ‍H‍o
February 11, 2026
I couldn't complain much about this hotel. We felt privileged staying at this hotel. We were warmly welcomed and guided to the lounge for check-in. The room is very spacious with a separate toilet and bathroom. The room comes with a private hot bath, which we enjoy a lot, especially for us who may not be comfortable going to a public bath. Even though the hotel offers pick-up services from the train station, it is still not conveniently located. I would recommend, if possible, renting a car and driving all the way uphill to this hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2026
Indeed a beautiful resort for relaxing weekend trip. Highly recommended
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2025
Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 5, 2025
The room was spacious enough and had a private hot tub on the balcony. However, the balcony faces a busy road, so we had to keep the blinds down, which wasn't quite what we expected from the booking photos. A big thank you to Ms. Yejung at the front desk during check-in. I had been stung by a bee at the Sculpture Park before arriving, and she gave me some ointment that really helped. When checking out, they claimed I had used snacks from the mini-bar, but I hadn't. I didn't have time to argue with them about it.
Original TextTranslation provided by Google
K‍u‍n‍m‍i‍n‍g‍z‍i
October 28, 2025
🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】 This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting. The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice. The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛 The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2025
A really lovely hotel, not though in a particularly nice location.  The hotel staff are superb, from your very first welcome to the wave on departure.   There are complimentary drinks available in reception up until 5.30pm and free shuttles to & from Gora.  The free shuttle bus to and from Odawara is also a bonus.  The rooms are pleasantly decorated with comfortable bed and pillows.  The onsen on the balcony was a nice addition.   Whenever we called reception to ask for something they responded instantly. The breakfast was amazing, so much choice with good quality food.   We ate in both evenings as there’s not much around.   Karen in the restaurant was a delightful member of staff, welcoming us back, remembering our drinks choices from the night before and chatting with us about our  next destination.   It’s a pricey hotel but of good quality and handy for going on the Hakone loop.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2025
Very clean, and the room has a nice view. Some staff can speak in English. The booking includes one dinner and one breakfast. Couldn’t complain. Hope to visit again.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
JPY 2,300 (approx. SGD 18.59) per person
Children 13–17 years old
JPY 4,900 (approx. SGD 39.60) per person
Adult
Buffet:JPY 4,900 (approx. SGD 39.60) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 100
Phone:+81-460-838310
Email:reservations.hotelindigohakone@ihg.com

You might be wondering

What are the check-in and check-out times at Hotel Indigo HAKONE GORA by IHG?

Check-in time at Hotel Indigo HAKONE GORA by IHG starts at 15:00, and check-out time is by 11:00.

Does Hotel Indigo HAKONE GORA by IHG have a pool?

No, Hotel Indigo HAKONE GORA by IHG does not have a pool for guests.

Are pets allowed at Hotel Indigo HAKONE GORA by IHG?

No, pets are not allowed at Hotel Indigo HAKONE GORA by IHG.

Does Hotel Indigo HAKONE GORA by IHG serve breakfast?

Yes, Hotel Indigo HAKONE GORA by IHG serves breakfast for guests. Breakfast options include Western, Japanese style.

How much does it cost to stay at Hotel Indigo HAKONE GORA by IHG?

Room prices at Hotel Indigo HAKONE GORA by IHG vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at Hotel Indigo HAKONE GORA by IHG?

The cancellation policy at Hotel Indigo HAKONE GORA by IHG depends on your room type and booking terms.

Does Hotel Indigo HAKONE GORA by IHG offer airport transfers?

No, Hotel Indigo HAKONE GORA by IHG does not provide airport transfers for guests.

About This Property

Nearest Train StationGora Station
Distance to Train Station0.59KM
Average Price FromSGD828
Hotel Star Rating5