Our spring break trip to Hacienda Encantada Resort & Residences was everything we dreamed of and more. It was fun, relaxing, and completely unforgettable!!! From the moment we arrived, we were blown away by how genuinely kind, attentive, and fun the staff were. The resort itself is absolutely stunning. It is beautifully designed, spacious, and full of things to do. You could easily spend an entire week there without ever needing to leave and still not get bored. What truly made this trip next level was the staff. We cannot rave enough about Mia, Melissa, Gustavo, Ernesto, Cesar (seriously, the BEST), Arielle, Adrian, Juan (from the sister resort), Isabel, and Aristeo. These were not just staff members. They made our entire experience. They remembered us, checked in on us constantly, made us laugh, and brought such amazing energy every single day. It never felt forced. They genuinely cared about making sure we had the best time possible. Cesar especially stood out. He went above and beyond every single day and made everything more fun. Being around this team was honestly one of the highlights of our trip. Another huge perk is that there is a shuttle included that takes you to their sister resort every hour. If you are looking for more of a party scene, that is definitely the place to go. It was such a fun option to have while still being able to come back to Hacienda Encantada for a more relaxed vibe. The food was also incredible. There are over eight restaurants on the property, and every single meal we had was amazing. A special shoutout to Los Riscos. The views, the atmosphere, and the food were all next level and definitely a highlight of the trip. Our only small complaint was with the room. It was listed as sleeping eight but comfortably fit six, and we did not get the ocean view we expected. We booked through *******, so that may have played a role. That said, the staff handled everything so kindly and did their best to accommodate us, which we really appreciated. The room itself was still beautiful and worked perfectly for what we needed. There was construction outside our patio that blocked the view, but honestly, there are so many breathtaking views around the resort that it did not take away from the experience. Overall, we would 100 percent recommend staying here. If you can, request a higher floor for those unreal ocean views. They are absolutely worth it. We had the best time and miss it already. This place and especially the people made our spring break unforgettable!