Nicolenikeyu
March 8, 2026
The Regent Hotel is one of the best hotels I've ever stayed in, both domestically and internationally (currently number one in my heart).
I've been using Ctrip for 17 years, and I don't recall ever writing a review. This is truly my first review.
**Service:** First, let's talk about the service: impeccable, even better than the five-star hotels we stayed at in Tokyo and Osaka. And it wasn't mechanical service; it was genuinely heartfelt. When they call you, they politely address you by your surname. The gym staff will escort you to the elevator, and every employee you encounter will greet you warmly.
**Facilities:** The room was spacious, with top-notch, complete facilities and luxurious decor. The amenities were incredibly comprehensive, with great attention to detail – even contact lens solution and cases were provided. Plus, everything in the minibar was complimentary, and there were bottled waters placed throughout the room. The bathroom had a double vanity, and there was a free bath menu with rose, lemon, and bubble bath options, all complimentary. Each guest also gets three free laundry items, so for two people, that's six free items.
**Environment and Service:** In four words: absolutely perfect, flawless. I highly recommend choosing the breakfast option when you check in. The breakfast here offers the best value for money, with a wide variety. As someone who loves beverages, the quality of the drinks at breakfast is exceptional; many are freshly squeezed fruit and vegetable juices. I strongly recommend trying the breakfast.
Both check-in and check-out came with complimentary gifts. At check-in, it was a skincare cream, and at check-out, it was Chongqing small noodles, symbolizing the hotel's thoughtfulness towards its guests. We also received two drink vouchers at check-in, redeemable for two free drinks at the bar.
**Summary:** This is a very serious review after my stay. As someone who travels abroad every three months, I have extremely high standards for hotels. The Regent Hotel not only met but exceeded my expectations. It's currently my number one choice. I believe that from now on, not only will I choose the Regent when I come to Chongqing, but I will likely only choose the Regent when I travel to other places as well. Many thanks to all the staff for their efforts during my stay, which provided such a comfortable experience and made me feel right at home.
**Environment:** The environment is impeccable. The best hotel in Chongqing.
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