The Regent is stunning, but that goes without saying—hotels of this caliber all have their own unique beauty. However, it is by far the most comfortable hotel I have ever stayed in.
It’s a comfort built on countless thoughtful details. The staff always look you in the eye and speak in gentle tones. They respond to your requests promptly and remember them.
I ordered seven food deliveries; they brought them up trip by trip, unpacked the food, and neatly arranged it on the table.
I was traveling with my parents and a child. On the first day, the child stayed in my parents' room, and by the next day, child amenities had been added to their room. On the second day, the child moved to our room, and by the third day, child amenities were added to ours as well.
The night-shift staff includes a friendly auntie with a hand disability.
There is a complimentary laundry service for three items per day. The staff carefully check the clothing care labels to choose between washing or dry cleaning, so there's no need to worry about lingering hotpot smells on your clothes or in the room. The freshly laundered clothes are placed in the butler drop box—such an absolute blessing for introverts!
We stayed for three consecutive days, and by the second day, the breakfast staff already remembered our dietary restrictions and our preferred seating.
There are three bath soak options, each served with a lovely presentation. There's a chair placed right in front of the vanity (if you know, you know—you just want to collapse into a seat anywhere the moment you get back to the hotel).
Beautiful hotels are everywhere, but it's the little details that touch your heart the most.
Original TextTranslation provided by AI