Regent Chongqing

It's rare to describe a hotel as 'flawless', but the Regent truly lives up to it. From check-in to check-out, I couldn't find a single flaw – even if I were nitpicking, I'd still give it a 99 out of 100. Definitely book a river-view room if you can (or an executive room if your budget allows); the night view is absolutely unbeatable. Failing that, you can always enjoy a drink at the Two Rivers Bar on the seventh floor and soak in the fun of admiring Hongyadong from afar. I initially wanted to mention a few staff members by name, but after thinking about it, everyone was so excellent that I'll just commend the entire team instead.

This was an experience that truly exceeded expectations. The fresh flowers in the room, the high-quality minibar, and the romantic rose bath were all memorable touches. The overall decor of the room was deep yet soft, perfectly complementing the river view outside the window, and the living room's sound system had excellent audio quality. It's clear that great thought went into the design and selection of the amenities and complimentary fruits and snacks – there wasn't a hint of perfunctory effort. They managed to combine a high-end aesthetic with local culture, truly embodying the concept of "the hotel as a destination" through their service design. I particularly want to highlight the lounge. InterContinental's lounge isn't like a chaotic marketplace; the fewer people make for a truly exceptional experience. You can enjoy an undisturbed afternoon tea or cocktail hour on your own. In terms of food service, it’s not the 'feed-the-pigs' buffet style you'd find at a Ritz-Carlton. Every dish is à la carte and incredibly refined. The beverage selection is also extensive. While I wouldn't say the dishes were extraordinarily delicious, they were certainly enough to create a thoroughly enjoyable lounge experience. I'd like to specially thank Lisa and Joycelyn from the lounge staff for their incredibly warm service. In fact, from the moment I stepped into the hotel, I was warmly greeted by the concierge. Although the large crowds during the Dragon Boat Festival were a bit annoying, the excellent service from both the concierge and front desk more than made up for it. Overall, it was truly an unforgettable experience. I highly recommend it! During my stay, I borrowed a nail clipper, found it to be both attractive and effective, and called to say I wanted to buy it. The lovely lady and manager at the service center just gave it to me, haha! A big thank you to the service center staff as well!

I booked a river view room this time, and the night view was absolutely stunning! There were also complimentary alcoholic beverages and soft drinks in the fridge. The hotel's manual corkscrew was a bit too fancy for me to figure out, but a staff member kindly helped me open the wine. He was such a gentleman and opened the bottle so professionally. The front desk service was also excellent, and the breakfast was delicious. There was even a cute Miffy welcoming guests at the breakfast entrance! All the breakfast staff were very polite as well. Thank you so much! The two staff members outside the hotel also helped with our luggage, and the internal staff even carried it upstairs for us. The meticulous service was truly outstanding. Thank you!

The Miffy-themed room at the Regent was such a delightful surprise! The entire room was filled with adorable Miffy elements – plush toys and limited-edition merchandise galore. The welcome dessert was incredibly cute too. It perfectly combined the Regent's usual high-end comfort with a whimsical, fairytale atmosphere. I had a wonderful time in there, and the photos turned out amazing. A perfect stay!

A very satisfying experience. As expected from a luxury hotel, the amenities were top-notch, but what truly impressed me was the Regent's attention to detail. When returning laundry, they'd place any masks found in pockets into a separate envelope next to the clothing bag. They also immediately helped arrange a courier for forgotten items in the room. The mini-bar offered local Chongqing drinks and snacks, along with complimentary face masks and steam eye masks. The birthday setup was very thoughtful and ceremonial. My only minor suggestion would be to improve the complimentary birthday cake, as it seemed to be made with vegetable cream.

The hotel's design is elegant and tasteful. We were very happy with the room design, and the most pleasant surprise was the complimentary daily laundry service, which was a really thoughtful touch. The only downside was that the breakfast selection was a bit limited.

Facilities: Although it's not a new hotel, you can tell from the details that it's very well-maintained. Environment: Even though the floors aren't high, the room felt spacious, and the views from the restaurant and the Two Rivers Bar were great. What a shame I didn't get to have a drink at the Two Rivers Bar – definitely next time! Service: Nothing to complain about, everyone was very nice and friendly. The young lady who helped with the welcome drinks really seemed to love her job from the bottom of her heart, and the gentleman who checked me in was also very emotionally intelligent. I didn't expect the hotel's newspaper photo booth to take such nice pictures, haha, it was a really fun experience!

The attention to detail here is truly excellent. On our first night, we left our wine glasses on the coffee table, and the next evening, during turn-down service, they had thoughtfully prepared drinks and snacks for us. It really shows personalized and considerate care for guests. There's a butler cabinet outside the room, which is incredibly practical. You can place items you need or laundry inside, and it doesn't disturb your rest. I've stayed in many five-star hotels, and this design is truly ingenious and valuable. The value for money is great too; laundry is free, and the mini-bar with drinks and snacks is replenished daily, also free of charge. The location is superb. The 7th-floor terrace offers an amazing view of Hongyadong and Chongqing's night skyline right opposite.