Chose this hotel for my Xiamen trip these past few days.
Service was just okay. Arrived around 2 PM and asked if a room was ready for check-in. Was told all rooms were still occupied. Then, at 3 PM sharp, I went to check-in and was told only one room was available. That room had a strange odor, which delayed me for about 10-20 minutes. There's no way only one room was available for booking on the platform. I was checking in so early, I find it hard to believe there wasn't another room of the same type that could have been arranged.
After going up to the room, the cleaning staff said they had aired out the room and removed the odor at 10 AM. So why did the front desk say there were no rooms when I asked at 2 PM? Are they deliberately messing with me?
Mostly, I was too tired from traveling, so I just decided to accept the smell. But then, there was construction going on nearby, creating noise even early in the morning, though it wasn't too loud.
Overall, the service was mediocre; they didn't seem to prioritize the guests' comfort.
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