Hyatt House White Plains

Breakfast is much better than SpringHills

We have stayed at this hotel a few times. Rooms are large, clean, and comfortable. Complimentary breakfast is what you’d expect, not great but the coffee was good. Very close to Capitol Theater.

Professional and extremely helpful staff . Have stayed at this Hyatt before and staff always helpful. Clean rooms , great location . Great value for price .

The staff was friendly and helpful with everything we needed. We had a two bedroom suite, it was clean, spacious, comfortable and peaceful. The beds were so comfortable we slept peacefully and woke up feeling energized. The hotel shuttle was perfect for getting around in the area. We will definitely come back the next time we visit our friends at SUNY Purchase.

Upgraded and provided drink coupon. Very clean room. Front desk is as very helpful. Morning breakfast was excellent. We ate dinner there and it was surprisingly a nice menu variety.

Overall for a one night stay the room itself was more than perfect. Was disappointed in the general quality , organization and presentation of the breakfast. Spatially, the eating/beverage area lacks efficient design for convivial gatherings of guests!! Staff was excellent individually and collectively. The general chemical odor which greeted us was not pleasant. The odor dissipated within 24 hours and I neglected to question its source. Seriously, though, very clean .

The simple check-in fast and friendly, the room great, very clean all the details covered. the checkout excellent. Only the breakfast staff were not very friendly and were not willing to help the guests. The location of the hotel is excellent.

Clean spotless room. Greeted by staff Acknowledged we had stayed before Recognized us and We were upgraded. Great front end staff at registration.

Staff at the front desk was great. They were very accommodating and friendly. The room itself was not great. When we walked into the room there was water leaking from the ceiling. Maintenance came to fix it but it took over half an hour. The room was hot. We couldn’t sleep the first night because it was 80 degrees!! Maintenance came but just said it overheated so he opened a window. We had to leave for the day. When we came back our first level room still had the window wide open! Anyone could have broken into our room while we were gone! Overall I would not stay here again.