Alila Napa Valley

Set back from Main St and surrounded on 3 sides by the Beringer estate, this hotel is a gem. A streamside deluxe king was large and beautifully appointed with the firepit on its deck made for romantic evenings after dinner. The grounds of the Hotel are gorgeous with the pool area being particularly attractive with direct views across the vines. Complimentary bikes (thank you Miguel) made for delightful cycle rides along the nearby trail by the vineyards with stunning views of Napa. Service is outstanding and the food is something to look forward to. Excellent cocktails were followed by stand out gourmet dinners at both Salvia Terrace or Violetto, the latter having 4 or 8 course menus. We took the 4 course and perfectly roasted Fogline Farm Hen with mediterranean fregola was a favourite. Wines were classy. We were allowed to sample a small amount of the suggested wine and reject it for another better option with grace from the sommelier. Breakfast, served at table on the terrace, had interesting, delicious and varied options with excellent accompanying coffee. Colin our dining terrace server who made our stay exceptional with personal service and just the right amount of easy, genuine conversation. Our only gripe... describing the streamside rooms (views across to the Rhine house) as “surrounding yourself in the soothing sounds of York creek” is misleading. It totally ignores the traffic noise from Highway 128. However, we would return here in a heartbeat… but next time to a vineyard view room.

I recently stayed at Alila Napa Valley in St. Helena for a business leadership retreat, and it was a wonderful experience. The property is absolutely beautiful, peaceful, and surrounded by incredible vineyard views. The accommodations were comfortable and well maintained, and the atmosphere provided the perfect balance between getting down to business and having an opportunity to relax and connect with colleagues. The staff was welcoming, attentive, and helpful throughout our stay. Alila was a great setting for bringing our team together, collaborating, and creating some memorable moments outside of our normal work environment. I truly enjoyed my stay and would definitely recommend Alila Napa Valley for a leadership retreat, business gathering, or a relaxing Napa Valley getaway. Thank you to the Alila team for the hospitality!

We really enjoyed our stay here . The staff were very friendly and helpful. We had a wonderful dinner there and the sommiler, who was this gorgeous young man with a great passion and knowledge for his craft. I loved the bedroom and products provided. The temperature were very high when there . Our pool visit was marred by maintenance work and very loud drills going on all afternoon. This was handled well after a chat with the General Manager. I would certainly return here if in the area again .

Given the price this place is a HUGE disappointment. It seems to be a renovated hotel only half done. The upscale finishes are lacking: the bathtubs are dull, cracked and the drain doesn’t work (but they give you an old deformed cracked rubber stopper as a fix). The outdoor lanterns look like they were purchased during Primeday Deals, the grounds walking up the stairs from St Helena Street evoke a frat house cleaned up just enough for parents weekend. Service is poor. The staff though pleasant was poorly trained and knew nothing about the hotel or the local area.

Staying at the Alila was a wonderful experience. We were able to recharge our batteries, as well as, fun and meaningful activities tour the vineyards. We would go again and encourage others to enjoy as well.

Alila Napa - Excellent Service but Lacking Amenities We just returned from our weekend stay at the Alila Napa resort, and while the weekend itself was relaxing and wonderful, the hotel was not what we expected from an establishment of this caliber. The staff was absolutely fantastic, and the property was extremely clean and well maintained. We loved being able to communicate with the front desk and concierge through the app. The service and food at the onsite restaurant were also excellent. We especially enjoyed the variety of breakfast menu options and the delicious, unique execution of everything we tried. However, the amenities in our hotel room were not what we are accustomed to seeing at other Alila resorts or hotels of this caliber. There were absolutely no snacks or beverages aside from refillable water bottles that were not even chilled. There were no fruit or snack deliveries throughout our stay and no turndown service. It was also surprising to see small plastic coffee creamer containers — something we honestly have not encountered in hotel rooms since staying at a Motel 6 nearly twenty years ago. While I did enjoy the Le Labo toiletries in the bathroom and shower, there were no makeup remover wipes, hair brushes, shaving products, or other thoughtful touches that are usually standard in five-star hotels. With so many wonderful resorts in the Napa area, we truly regretted spending our money here.