InterContinental Hotels Shanghai Wonderland by IHG

Facilities: Modern and secure. The swimming pool is a fun oasis for both adults and children. Hygiene: Clean and tidy. Environment: Tranquil. The evening cliff show, complemented by the drone performance, was spectacular. Service: Warm and attentive. Surroundings: A 5-minute walk takes you to the Adventure Secret Realm or Smurf Park. Highly recommended!

The environment is elegant, making it suitable for family trips, business travel, and has some scenic value. The food is good and worth recommending. It's clean, safe, and tasteful. The breakfast is rich, and Bruce, the butler, is dedicated and provides excellent service.

My stay at the InterContinental Shanghai Wonderland was absolutely fantastic! It was an immersive experience, truly letting me appreciate the unique landscape of the quarry. The views were breathtaking, especially in the evening when the lights came on, creating an incredible atmosphere throughout the entire 'deep pit'. The room was elegantly decorated and spotlessly clean, and opening the window offered a unique view of the cliff face. I especially want to thank our dedicated butler for their attentive and thoughtful service. They proactively communicated with us about our needs even before check-in and provided helpful guidance throughout our stay. Any issues we had were addressed quickly and efficiently, and they were always ready to fulfill any request. They even proactively informed us about the hotel's activities and dining options – a testament to their exceptional attention to detail. The hotel facilities were comprehensive, and the overall service was both professional and warm. It's perfect for either a relaxing getaway or a holiday photoshoot. A truly comfortable stay, highly recommended!

We went to the Smurfs nearby, which was just so-so, but the afternoon trip to Shenkeng Secret Realm was super value for money, suitable for both adults and kids – what more could you ask for at just 39.9 per person? Then we went for the buffet. The hotel buffet was actually pretty average, but getting an upgraded room made it really worthwhile. In the evening, you can watch the light and shadow show from your room. They also provide disposable bath bags and toiletries for kids. I highly recommend the hotel's Chinese restaurant! The service was also excellent; I left my charger at the hotel, and they arranged a courier service. On Sunday, when they saw we hadn't checked out by 11 am, they automatically extended our check-out time to 2 pm, which was great!

The Deep Pit Hotel offers stunning views and a tranquil, pleasant environment, providing a truly immersive experience. Our butler, Bruce, was professional and incredibly warm, offering thoughtful and meticulous service that truly enhanced our trip. He clearly put a lot of care into everything.

The hotel has an elegant and comfortable environment. Nisha, our butler, provided excellent service, helping us with everything big or small. She was very kind and friendly, and especially warm towards children, making us feel truly welcomed. Our two-night, three-day stay was fantastic, and we'd definitely love to visit again if we have the chance!

During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements. We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient. Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical. Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance! At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.

The room was very clean, and the view was great, making for a really comfortable stay! All the staff were excellent and considerate in every way. Special thanks to Bruce for his thoughtful service!