Mom Tri's Villa Royale

My stay here was pretty good. The front desk staff, especially one lady, was really nice. The hotel itself is a very traditional Thai house, and the gardens are super photogenic. However, the hot water was inconsistent, going from hot to cold, which was quite frustrating. I hope they can improve that. Also, the toilet took ages to flush, it felt very old-fashioned. The breakfast was a bit simple, but it had all the basics. Overall, I'd still recommend it, it's a unique find.

The most outrageous thing during my stay was when the housekeeping staff directly opened my door, even though I was in the room and had told them twice to wait. This hotel's locks don't have a deadbolt button, so thankfully I had the security chain on. Their actions immediately set off alarm bells; that lock was practically useless! I initially wanted to check out that night, but the front desk's apology was very sincere, and they moved me to another room. Since my English wasn't great during the communication, it sowed the seeds for problems after checkout (I only realized later that I should have reported this to Trip.com customer service immediately). The result was that after checking out, the full room fee was charged (I had authorized post-departure charges). I only realized this after the charge went through and then contacted Trip.com. The hotel was very uncooperative when Trip.com communicated with them. Because I originally stayed in the Beach Wing and was moved to the Royal Wing, there was a price difference. In the end, the hotel didn't even want to refund the difference, which I found absolutely ridiculous. Trip.com directly reimbursed me, and I'm very grateful to their customer service for that. Now, back to the room itself. I wouldn't recommend booking rooms in the Beach Wing or Ocean Wing during the rainy season. The sound of the waves at night was terrifying, and with all the mirrors in the room, I didn't dare turn off the lights. Plus, there were so many mosquitoes that I got insect bite dermatitis. The toiletries might as well not be there; the toothbrush broke with a light brush. The hotel environment is considered small but refined? The pool is also really small, feeling more like a decoration. The breakfast selection is very limited. I had read before coming that breakfast was just average, but I didn't expect it to be *that* average. However, regarding service, to be fair, apart from that one housekeeping staff member who entered without permission while I was in the room, all other staff members were fine.

This hotel truly lives up to its royal name! The views and rooms were absolutely stunning. We also received a complimentary 20-minute massage each, along with welcome fruits and refreshments. The room service was excellent, making it incredibly good value for money.

The service was excellent, and I really loved the auntie at the front desk! The whole room was fantastic, and there's a path leading directly to the beach – the experience was absolutely superb. I've stayed at many resorts, and this one definitely ranks high on my list! If you get the chance, you should try their Western restaurant at the cliff; it's very authentic, the food is delicious, and the atmosphere is wonderful. We originally planned to stay a few more nights, but had to leave because my family found the sound of the waves too loud. If I ever come back to Phuket, I will definitely choose this hotel again! 🥰

The location is excellent, really quiet and perfect for a relaxing getaway. The room is huge, with an extra-large bed. The beach is fantastic – fine sand and not too crowded. We stayed for two days and didn't see a single countryman, which I absolutely loved. It feels like a private beach, as it's surrounded by three or four hotels. The hotel breakfast, however, was quite average with limited variety. The staff at the restaurant entrance who took our details were a bit unfriendly. The hotel pool is very small, which shows the hotel itself isn't large, and there's a limited number of rooms. The facilities are definitely a bit dated; the air conditioning is very noisy, and there were quite a few mosquitoes in the room. On the other hand, the service was excellent. They tidied the room two or three times a day, and in the afternoon, they'd bring a cake to the room. Everything else was great. If I had to choose again, I'd probably still pick this hotel – the beach alone makes it worth it. The hotel is over a 15-minute walk from the commercial street, which we didn't explore much, just enough to grab some food. Most of our time was spent enjoying the slow pace at the hotel.

Let's start with the location and the surrounding scenery. It's a bit far from Patong Beach, but the beach and cliff views here are first-rate. Since I've been to Phuket many times, I decided to book a new beach and hotel this time, and I was quite surprised. The facilities and service are a bit outdated, and honestly, the hygiene also feels a bit old-fashioned 😅 You'll understand when you check in. However, the room size is suitable for family travel, very spacious. The hotel restaurant's food is quite good, and it seems to be a popular spot too. If you're too lazy to go out, you can definitely have one meal at the hotel and enjoy the sunset.

The rooms have a very authentic Thai vibe. The hotel rooms and restaurant both offer great views. It's very close to Kata Noi Beach, and there's a private path from the hotel leading straight to the beach. The hotel restaurant and spa are a bit overpriced and not great value for money. The staff are quite enthusiastic, but the management could use some improvement. Turndown service was inconsistent, sometimes provided and sometimes not. On the first day, they proactively offered coffee at breakfast, but on the second day, no one did.

After a long and tiring journey involving flights and buses, opening the room door made it all worthwhile. The hotel room was incredibly spacious, with stunning views of lush greenery and the beautiful coastline behind. The room layout and furniture reflected an older resort style – traditional, Thai, and somewhat heavy, but the overall resort environment was gorgeous. The two common pools weren't large; one was right on the cliff edge, perfect for photos, and the gym was surprisingly well-equipped. A short walk down the hotel's pathway leads to Small Kata Beach, where the water is clear, the sand fine, and the waves calm. The commercial street behind it has a 7-Eleven, Thai restaurants, and massage parlors. On the other side, towards Kata and Karon, there's a steep hill. Going down it provides access to a comprehensive selection of eateries and convenience stores. Walking to the main Kata Beach felt like about a kilometer. It's okay for watching the sunset and enjoying the night market, but it's crowded and noisy, unlike the tranquility around the hotel. All the staff we encountered were excellent. When my friend injured her knee at the beach, we went to the front desk, and they immediately provided a first-aid kit and helped with disinfection. The breakfast selection was average but compensated for by the unbeatable sea views. We stayed here for three days, and each day felt fulfilling. I'd definitely want to visit again.