The staff was exceptional! Our reception was beyond compare. We were in touch prior to arrival, and provided with travel directions. Upon check-iin, we were able to ask questions about the area. The receptionist spoke perfect English (among other languages) She was very fiendly and helpful, extremely responsive and knowlegeable about area attractions.
The accomodations were somewhat dated with huge entry keys and multiple doors which were a little problematic. We also had toilet back-up issues, which let me add, were immediately addressed.
The location was centralized and ideal for the plans which we had. Public transportation was consistent and reliable (buses and trains)
All in all, it was a positive experience. Can't thank our receptionist/contact enough for being the best hostess!