Novotel Makassar Grand Shayla

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1 night

1 room, 2 adults, 0 children

All properties in Ujung Pandang

Novotel Makassar Grand Shayla

No. 4 of 4-Star Select Hotels in Sulawesi

Jl. Chairil Anwar No.28, Sawerigading, 90115 Ujung Pandang, Makassar, South Sulawesi, Indonesia

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Highlights

Varied breakfast

Excellent service

Free parking

Ideal location

Lots to do

Amenities

Outdoor swimming pool

Spa

Massage room

Gym

Private parkingFree

Luggage storage

Bar

Restaurant

All amenities

Property Description

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

9.0/10

Great

clean and bigroom. location center city. many reataurant nearby

All 50 reviews

Surroundings

Airport: Sultan Hasanuddin International Airport

(20.8 km)

Landmarks: Lapangan Hasanuddin

(310m)

Landmarks: Masjid Nurul Majid

(360m)

Landmarks: Islamic Center Bulding (IMMIM)

(370m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Room With Double Bed

1 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

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Deluxe Room With Double Bed

1 Double bed

Free Wi-Fi

Smoking Permitted

Wi-Fi in room

Smart door lock

Room Details

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Superior Room With Double Bed

1 Double bed

Free Wi-Fi

Smoking Permitted

Air conditioning

Minibar

Private toilet

Slippers

Room Details

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Superior Room With 2 Single Beds

2 Single bed

Free Wi-Fi

Smoking Permitted

Air conditioning

Minibar

Private toilet

Slippers

Room Details

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Presidential Suite

1 King bed

Free Wi-Fi

Non-smoking

Private toilet

Wi-Fi in room

Room Details

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Business Suite

1 Queen bed

Has window

Free Wi-Fi

Wi-Fi in room

Room Details

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Executive Room With 2 Single Beds

2 Single bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

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Deluxe Room With 2 Single Beds

2 Single bed

Free Wi-Fi

Smoking Permitted

Air conditioning

Minibar

Private toilet

Slippers

Room Details

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Apartment Suite

1 Queen bed

Has window

Free Wi-Fi

Private toilet

Wi-Fi in room

Room Details

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Junior Suite

1 King bed

Free Wi-Fi

Smoking Permitted

Private toilet

Wi-Fi in room

Smart door lock

Room Details

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Guest Reviews

9.0/10

Great

50 reviews

This property hasn't received any negative reviews.

Cleanliness9.0
Amenities8.7
Location9.2
Service9.3

Average for similar properties in Ujung Pandang

Most Mentioned

Review summary

Service: The service at the hotel is frequently highlighted as warm, professional, and friendly. Staff are noted for their kindness, especially towards international tourists, contributing to an overall welcoming atmosphere.(based on 8 reviews)

J‍a‍m‍e‍s‍ ‍M‍K

November 8, 2025

Novotel is a great pick for a stay in Makassar. Good location get around town. Rooms are nice, clean, and functional. Gym is small, and probably needs a few upgrades. There is a pool, but not used. Restaurant is so-so, to be fair. Outside eating options are probably better. Very friendly and efficient staff - they quickly addressed a minor issue and followed up with excellent attention. Still, overall, a very good place to choose, and good value for money,

U‍D‍ ‍H‍A‍J‍I‍ ‍L‍O‍N‍O

August 7, 2025

You wellcome here

N‍e‍n‍g‍r‍i‍d

October 23, 2025

Service and location is awesome. Spacious. But the amenities wasnt complete.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

November 9, 2025

clean and bigroom. location center city. many reataurant nearby

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

November 7, 2025

responsive service from hotel staf

T‍a‍k‍u‍t‍o‍ ‍S‍h‍i‍n‍o‍g‍i

March 18, 2024

All the staff were kind to Japanese tourists. The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.) At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to. I would like to stay again the next time I visit. I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor. I had a great time for 5 days. Thank you! Arigato!!

s‍u‍t‍a‍n‍t‍o‍m‍r

November 6, 2024

the breakfast need improve about the taste….and the corridor carpet need to repair

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

December 1, 2025

All good.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 14:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 06:00-10:00 Open

Age	Fee
Adult	Buffet:IDR 150,000 (approx. €7.59) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2012
Number of Rooms: 320

Phone:+62-4113619444

Email:reservation@novotel-makassar-grandshayla.com

Frequently Asked Questions

What are the check-in and check-out times at Novotel Makassar Grand Shayla?

Check-in time at Novotel Makassar Grand Shayla starts at 14:00, and check-out time is by 12:00.

Does Novotel Makassar Grand Shayla have a pool?

Yes, Novotel Makassar Grand Shayla has a swimming pool for guests.

Are pets allowed at Novotel Makassar Grand Shayla?

No, pets are not allowed at Novotel Makassar Grand Shayla.

How much does it cost to stay at Novotel Makassar Grand Shayla?

Room prices at Novotel Makassar Grand Shayla vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Novotel Makassar Grand Shayla from the nearest airport?

The nearest airport is Sultan Hasanuddin International Airport, located about 31 mins from hotel by car (20.8 km) away.

What’s the cancellation policy at Novotel Makassar Grand Shayla?

The cancellation policy at Novotel Makassar Grand Shayla depends on your room type and booking terms.

About This Property

Nearest Airport	Sultan Hasanuddin International Airport
Distance to Airport	20.82KM
Average Price From	EUR65
Hotel Star Rating	4