Palazzo Veneziano - Venice Collection

I had a wonderful stay at this hotel and was impressed from the moment I arrived. The staff were warm, welcoming, and attentive, and the overall service was excellent. I was especially lucky to receive a complimentary upgrade to a suite, which was a fantastic surprise and made my stay even more enjoyable. The suite was spacious, beautifully presented, comfortable, and had everything I needed for a relaxing stay. The hotel has a lovely atmosphere, and the attention to detail really stood out. I truly appreciated the hospitality and the unexpected upgrade, which made the experience feel extra special. I would happily stay here again and highly recommend this hotel to anyone looking for great service, comfort, and a memorable stay.

So much dust in the room, but the drain has a modern design unlike traditional grooved pattern which good.

Well located hotel, with easy (vaporetto and by foot) connections to all parts of Venice. Breakfast was included and was good. There is a supermarket a couple of mins away. For those with mobility issues but does not use a wheelchair, please check what the hotel has in place to support you when the lift does not work. We chose this hotel as it has lift access to all floors. On the day we were checking out, the power was shut off for works (by the local govt and not the hotel). This resulted in the lifts being inaccessible, making it impossible for one person in our party to access the room. While the hotel was helpful in bringing luggage downstairs, it was concerning that they had no solution to help someone unable to take the stairs. We were fortunate that we had a solution that did not require help from hotel staff, but I am not clear on how someone with mobility issues and stuck on the upper floors would be able to move.

The hotel enjoys a great location, with good restaurants in the surrounding area and comprehensive facilities.