JOIA Salomé by Iberostar -Adults Only

Facilities were part of the massive hotel Anthelia. Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels. Pool service none existent at Joia Annex. You have to go into the Anthelia before going into the Joia Salome. Bedrooms excellent though.

2nd visit to this amazing hotel. Definitely recommend it if you want the full pamper and luxury experience from your holiday. Ideal location, rooms are spacious and well equipped, we had a ground floor terrace and it’s so nice to either sit on your own terrace that also has sunbeds or sit by the pool. Plenty of comfortable sunbeds available all day long, pools are lovely and warm and clean. All the staff are so friendly and welcoming and cannot do enough for you and really add to the experience. We emailed the hotel prior to our visit and they booked all our A’la carte restaurants for us, even offered to book them for the whole 10 days should we wish. We have already done two and they were perfect. Will definitely be making a return visit in the future.

Had a fabulous week at Joia Salome and can’t recommend highly enough. The hotel is a relaxing vibe with the most attentive staff. From outstanding sunbed service to the best food and drinks in literally every restaurant. The El Mirador restaurant for breakfast has stunning views over the sea and serves everything from Eggs Royale to the best Full English we have had abroad. The highlight for the evening restaurants was Poseiden ….stunning gourmet dishes that were so goid we ate there twice. The staff really do make this hotel, they’re friendly and accommodating and will cater to your every need. A huge thank you to Janeth, Paula, Rebeca, Joselin, Raquel to name but a few….they made our holiday and we can’t speak highly enough of the fantastic service. Will definitely return.

We have stayed at most of the 5-star hotels in Costa Adeje and this year decided to try the Iberostar Selection Salomé, as the adults-only setting looked like the perfect choice for a relaxing holiday. From the moment we arrived, we were made to feel very welcome. One of the butlers checked us in, offered us a chilled glass of champagne and personally took us to our room — a lovely touch and a great start to our stay. Our first impression coming out of the lift was that the cream carpet throughout the corridor was very badly stained, which unfortunately doesn’t give the best first impression. However, it’s important to make the distinction between stained and dirty. The hotel itself is exceptionally clean, and at no point did we feel that cleanliness was an issue. The carpet is really more about the aesthetics and the impression it creates. Our room was lovely, with a fantastic view, very clean and with plenty of wardrobe space. We did feel that the bathroom was on the small side, particularly the shower, for a hotel of this standard, and it could perhaps benefit from a little TLC. The hard flooring in the living area was also quite badly marked and, again, would benefit from being replaced. These are relatively minor points, but addressing them would make a noticeable difference to the overall appearance and first impression of the hotel. The à la carte breakfast was absolutely amazing. The food was excellent, the views were gorgeous and the staff were fantastic. We particularly enjoyed not having to deal with a buffet every morning — having breakfast cooked and served to you made it feel much more relaxed and special. However, the staff throughout the entire hotel deserve a special mention. It isn’t just one department or a few individuals — every member of staff we encountered contributed to making our stay so enjoyable. From the pool team who prepare your sunbed area for you in the morning and make sure everything is ready for a day of relaxing, to the housekeepers, butlers and the waiting staff in the bars and restaurants, everyone was consistently friendly, attentive and professional. What really stood out was how genuinely interested everyone seemed to be in our experience. Staff would regularly ask how our stay was going and whether we were enjoying ourselves, and it never felt forced or simply part of a routine. There was a real warmth to the service which made us feel looked after throughout our stay. This level of attention, from the moment we arrived until we left, is something that really sets Salomé apart. The outside space and pool areas are also a huge part of what makes Salomé special. There are plenty of sunbeds, lots of different areas to relax and the whole environment is incredibly peaceful and quiet. We have never spent so much time simply relaxing around a pool on holiday. We normally like to get out and about, but the atmosphere here was so chilled that we were more than happy to spend our days by the pool. Overall

Gorgeous hotel. Lovely staff, very attentive. Great food and facilities. Spotlessly clean. Pool guys are always around. Bar/waitress staff very good. Butler service to the rooms. Great location. It’s a separate boutique adults only hotel within the Anathelia complex (family hotel, which is lovely too) you have access to all of the facilities on site. We have been twice now and will definitely be back!

Wow! Where to start, facilities are amazing (flip flops, all hair products, straighteners and hair dryers in the room) Both pools are lovely and a beautiful temperature and the sun loungers are so comfy, with a fresh towel rolled up on the bed every single day. Views are beautiful, the hotel offers free coffee and bubbles complimentary all day. Can’t even begin on the staff - they are so considerate and are thinking the extra mile. An example of this is unfortunately I had a flare up with my skin and Vicky very kindly offered me a frozen towel and spoke to the team so it wasn’t fragranced and bought them to me throughout the day- it was so helpful and it wasn’t something I even asked for! Drinks bought to your bed, room changed 3 times a day - just fantastic! Janeth , Vicky, Raquel and Franco deserve a special mention. They work tirelessly and always with a smile on their face. Beautiful service and so accommodating. They are striving for something special here A true gem, wrapped in the beautiful ocean view line - do not miss out!

Our stay at the JOIA Salome was nothing short of phenomenal! We enjoyed every single second of our stay! This hotel has a „hotel within a hotel concept“, which is absolutely brilliant! You can enjoy all the benefits of the bigger Iberostar hotel, while always being able to retreat back to the absolute peace, elegance, and serenity of the private JOIA Salome area. It truly offers best of both words! We would like to highlight and thank especially the butler team (Yurena, Rachel, Joseline, Aldair and Fran) for their amazing work. You have been always present without being instructive. In addition, Mossi, he always made sure I am getting some food with my allergy. He is a true hero and a very lovely and kind man! This hotel is amazingly located, everything is clean till the end and you always feel the little extra, the team is giving. This hotel has completely redefined all our standard, and we will definitely be back! A highly recommended hidden gem, I would like to gatekeep!

We really enjoyed it our hotel staff where excellent we would definitely recommend and come again

The location, the views, the spacious and beautifully decorated rooms, and the warm, personalized service make this hotel highly recommendable. Yurena and her team are exceptionally attentive and helpful. The staff throughout the hotel are efficient, friendly, and genuinely welcoming. Breakfast, served in a beautiful dining room overlooking the sea, is excellent. The other restaurants in the hotel also offer very good food, complemented by attentive service. The only disappointment was Poseidon, the hotel’s gourmet restaurant. The service felt clumsy and below expectations: wine was spilled while being poured, dishes were served without any explanation, and everything was placed on the table rather carelessly. The food quality also failed to meet the standards one would expect from a fine-dining establishment. For example, instead of being able to choose from a cheese trolley, we were simply served ten rather bland pieces of cheese on a plate, without any description or explanation. To make matters worse, a rat ran across the terrace during dinner. While these things can happen, the overall experience at Poseidon unfortunately cost the hotel a point in my rating.