St. Louis Union Station Hotel, Curio Collection by Hilton

We arrived at the hotel around 11am to store our luggage before going on a tour but the hotel was able to check us in with a different room type, which we gladly accepted. Thank you!

Well we will not be back. The rooms were absolutely filthy. And very small! Dust everywhere, towels not clean, very outdated. The queen beds are pretty much twins so don’t expect a normal queen. The staff at the front was polite and check in was easy - HOWEVER - one of our rooms was not ready until 6:30!!!!! Unacceptable. They have an excuse about late checkouts…. As for the property - it’s HUGE! But lots of things to do outside. We came for the Polar Express and that was a nice event. Last but not least. Allow at least 30 minutes for valet and getting your car. I’m not sure where they parked it but taking over a half hour was a bit ridiculous.

The room was clean and beautifully decorated. The bed was comfortable had a great nights sleep. The hotel is one of my favorite places to stay

It Elways very hard to locate the hotel check-in area. The signs were spaced so far apart that it was easy to get lost. Then there was a long check-in line and only 2 people working the desk (plus one who was on the phone the entire time we were in line, so she didn’t help anyone). One of the other two who were actually checking people in was with the same hotel guest for the whole time we were in line. So basically, there was only one person checking guests in. With a big event (Guns ‘N Hoses) in town, there should have been more people checking in guests. But the hotel room was very quiet and clean and comfortable. Overall a good experience except for check-in and finding the hotel lobby.

An historic building like this? How can I not be impressed? Good stay, beautiful bar area, good gym.

This is a spectacular building, as most old train stations were/are. Room was very comfortable, clean and quiet. Nice view of the common area (4th floor) with quick hourly "shows" on the water. Climate control worked as we wanted (which is unusual for us), warm while awake and nice and cool while sleeping. There were a couple of things I could grumble a little bit about, but certainly no show stoppers. Parking is ridiculously expensive considering the premium money spent for, well, everything associated with the venue. I would like to see validation for guests, especially if they are booked for multiple nights. Also, I do wish that there were two chairs in the room for the table instead of one comfy chair and an office chair. And please clean the windows. The view is just too cool to be looking through a dirty window. Altogether the verdict is yes, we would stay there again, and recommend it to others.