The biggest issue with this hotel is the parking. When I first pulled up to the main entrance, I honestly couldn't believe I had arrived. Is this really a five-star hotel? Oh my goodness, I wanted to turn right around and leave! Then, a staff member with a local accent told me there were no more spots on the ground level and directed me to park my car in an elevator to access the underground parking. 😹😹😹 The underground garage itself was also incredibly messy and poorly maintained!
Secondly, the room decor was very basic, at most a three-star, maybe a four-star standard. Even the hotel's exterior looked like a three-star property!
The crucial point is that for all this, a room costs over 800 RMB, which is more expensive than what you'd pay in Beijing, Shanghai, or Shenzhen. To have such a low-quality room and parking at this price point is simply beyond my imagination!
The breakfast buffet was also only at a four-star standard.
Good heavens, I'll never trust Ctrip again! Why do they rate this as five stars? And I specifically booked this hotel because it was listed as the third-best luxury hotel in Urumqi and was renovated in the last two years.
The complimentary peaches were also overripe and almost spoiled 😓.
If the decor is subpar, at least the view should be decent, right? But from the balcony, all you see are dense residential buildings. I'm truly speechless about this hotel.
After just landing, being put in a hotel like this with such decor completely ruined my mood. I was just unhappy the whole time.
The only thing that truly felt five-star about this hotel was the staff; they were quite enthusiastic.
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