Phoenix Story Boutique Resort Hotel

This hotel has its own underground parking, which is very convenient if you're driving. After checking in, a travel butler will help you with personalized recommendations for things to do, so you won't be disappointed. They also offer free laundry and shoe-shining services. Plus, they deliver complimentary late-night congee to your room. Highly recommend!

The hotel's location is excellent! It has its own underground parking, which is very convenient. It's only about a 7-8 minute walk to the riverside. They also offer free laundry and shoe cleaning services. Overall, it's great value for money and highly recommended!

The hotel staff were incredibly welcoming and helpful. They even offered complimentary laundry and shoe-shining services, and in the evenings, an auntie would personally prepare a late-night congee. The location is also fantastic, just a few minutes' walk from all the major attractions. Highly recommend!!!

No wonder this place has a 4.8-star rating, especially during holidays. In a small town like Fenghuang, I can only say choosing this hotel was my luck. The riverside hotel I wanted was fully booked, so I settled for this one because it had parking. But it wasn't until I experienced the purple-red chaos surrounding the ancient city, with absolutely no parking available, and then was waved through by strict security guards just by saying I was going to the hotel, that I realized how right my choice was. The next day, while exploring the ancient city, seeing people struggling to drag their luggage to hotels inside the city, I felt incredibly fortunate again. And the service? It's even more incredible! I never expected a hotel at this price point in a scenic area to offer so much. A warm bowl of congee late at night tasted better than my mom's. There's 24-hour free laundry and drying, and facilities comparable to a family-friendly hotel. It's like Doraemon; whatever you want, you get it. Some might say the breakfast is simple, but you're not paying for a 5-star resort, are you? And even 5-star hotels don't serve breakfast until noon! The rice noodles were delicious. The most touching part was that they'd even bring freshly cooked rice noodles directly to your room if you hadn't woken up yet. It truly feels as comfortable as home. All the services are satisfying, just as they say themselves: "Only smaller than a five-star, everything else is better!"

The hotel has an elevator and is located right at the entrance of the ancient town. The front desk staff are very welcoming and helpful. They also offer a free concierge service via WeChat; you just send a message and they arrange things immediately. They pay great attention to detail.

Excellent! The hotel was incredibly clean and the service was outstanding. The facilities were comprehensive, and the price was very affordable, offering great value for money. The front desk staff were super friendly, and they even have a special group chat for guests to provide in-depth service. The location is perfect, very close to the ancient city, and you can easily get there by taking the bus from the high-speed rail station.

The hotel staff were amazing! They even offer free laundry and shoe cleaning services, and in the evenings, there's homemade congee (rice porridge) from an auntie. The hotel's location is also excellent, just a few minutes' walk to the riverside. Highly recommend it!

The environment is great, and the hotel is close to the ancient city. They have free parking, which is super convenient. The staff provides warm and welcoming service. They even offer a travel guide for the ancient city and free laundry service from the room butler! I'm really, really satisfied with all these features. I'll definitely come back next time!

The hotel's location is excellent! It's very close to the Tuojiang River scenic area, just a few minutes' walk to the core scenic spots. It's convenient yet not noisy. We got a free room upgrade and complimentary butler service too!