Extended Stay America Premier Suites - Providence - East Providence

The rooms are nicely equipped with a small kitchenette, and the bathrooms are clean. I had a handicap accessible room and that made all the difference in my stay. The staff are nice and accommodating. I stay here pretty often when im passing through, would always recommend.

It seems this hotel is more for the “unhoused” population. There was a man who was sitting in the front lobby in his bathrobe reading the paper and every time we saw him he was in his bathrobe walking around inside and out! Also there was no coffee maker in the room and the coffee in lobby was just about room temperature. Their continental breakfast consisted of a basket of granola bars . The room was less than clean and the hall was noisy all night. I’m not sure where the positive reviews came from but this is not for families or anyone who wants ANY amenities. I moved to the nearby Hampton Inn for less money and it’s wonderful! Everything you expect to make your stay comfortable.

Front desk (one experienced person was training another, and only the new person had manners) seemed annoyed that I wanted to know what I was signing. They presented a blank white box with nothing else, and said it was to prove that I was checking in. Not ok. Everyone has the right to know what they sign! Lamp shade was furry and shower had soap scum - it wasn't clean. Breakfast was not very good. Had Fox news on. Very gross. Turn the TV off or to cartoons - how stupid! Will not stay again.

Staff was very nice and welcoming the room was clean and spacious i definitely would stay there the next time I’m in Providence

We had to cancel our reservation because the property was so bad but I think my credit card still got charged even though they said it would not!