Ellerman House

From the moment we arrived at Ellerman House, we were treated to an exceptional level of hospitality. The ambiance strikes the perfect balance between exclusive elegance and warm comfort, and starting the evening soaking in the spectacular ocean views was unforgettable. The dinner itself was wonderful, with beautifully presented dishes that were thoroughly enjoyable, the culinary execution perfectly match the property's world-class standards. What truly made our evening extraordinary, however, was the experience after dinner. We were fortunate enough to be treated to a tour of the beautiful grounds, including a visit to the stunning contemporary art gallery led by the restaurant manager, Adrian, whose insight was fantastic. To cap off a perfect night, we had a lovely conversation with Ryan while sipping incredible gin cocktails crafted from Ellerman House's very own artisanal gin brand. It is these deeply personal touches and impeccable hospitality that make this place so special.

We spent four nights at Ellerman House in July and I can honestly say it was one of the most memorable hotel experiences we’ve ever had. It’s hard to explain the magic of this place. It never feels like a hotel. It truly feels like you’ve been welcomed into someone’s beautiful home. The service is the best we’ve experienced anywhere in the world. Every interaction felt genuine and personal, never scripted. There is so much included that makes the stay feel incredibly special. The private wine tasting and cellar tour at the property were fantastic, the complimentary pantry stocked with snacks was such a thoughtful touch, and every meal we had at OneEighty was exceptional. What really sets Ellerman apart, though, are the people. Ryan, the mixologist, was one of the highlights of our entire South Africa trip. Of course his cocktails were outstanding, but it was the conversations we had with him and the chance to connect with him as a human being that we’ll remember for a very long time. We genuinely hope he’s still there when we come back. Yassir helped plan our itinerary before we even arrived and provided the best concierge service we’ve ever experienced. Every recommendation was thoughtful and perfectly suited to what we were looking for. Aslam took us on a private tour through the Winelands and gave us one of the best days of our trip. He’s incredibly knowledgeable, easy to spend the day with, and a tremendous ambassador for both Ellerman and South Africa. Moses led our private wine tasting at Ellerman and made it unforgettable. His knowledge and passion for South African wines made the experience one of our favorite parts of the stay. Athule took care of us throughout much of our stay and somehow managed to make us feel like regulars instead of first-time guests. He was warm, attentive, and made us feel completely at home. We left already talking about when we’ll come back. That’s probably the highest compliment I can give. Ellerman House is unlike anywhere we’ve stayed before, and I honestly think the only way to understand it is to experience it for yourself.

Stayed for 3 nights in this lovely Edwardian building overlooking the sea. It was only a 10 minute drive to reach the Victoria and Albert Waterside by car. We stayed during the winter, so the place was quiet and not warm enough to sunbathe or use the pool, but the outdoor area did look lovely. You do get fantastic sunsets! The room was large with its own balcony and a large bathroom. Very comfortable and we both had no problem sleeping. The food was good and the pantry was a novel, but delightful experience. The staff were very friendly and the place was very clean and tidy.

Great view great room great bar great pool great food great drinks great pantry great minibar and many other greats and the best was the staff who make you feel like it’s your home !! I worked out I’ve stayed in 56 countries and what must be 100 + hotels and this is one for the best !!!!!!

This was our third stay at Ellerman. IMO it is the best hotel in the world, and I have been around the block. It is basically a world-class museum with a hotel thrown I. For good measure. The service is impeccable, the view is unreal and sundowners in the veranda are heaven. The bar is phenomenal and the wine list impossibly long. We enjoyed a 2002 Pinotage with dinner one night - a treat I will not forget. The main restaurant is lovely and the new restaurant, Curate, is next level. All of that is fine, but the real magic of Ellerman is that is is one of the few places I have ever been where I can truly relax. It is true the rooms are variable, given it is an old house. We have had great luck on all three of our visits, but could see where the wrong room would be disappointing. We have only been there in the winter, but I imagine the pool is a hot spot in the summer.

My husband and I had visited Cape Town many times previously, but this time opted to stay in Ellerman House. Without doubt, this was one of our finest experiences. With only 11 rooms and a warm, friendly, attentive and service oriented staff, our stay was a delight and extremely memorable. We couldn't recommend this hotel more highly. We look forward to a return visit in the future !!

AMAZING... The views, the service, the art, the bar, the food... Everything was so perfect. We can here just for the dinner, but were received very nicely in this very selective boutique Hotel. First, we were welcome and guided to the garden and our table. It was too early to eat, so we had a cocktail at the bar and a walk in the garden. The guided tour in the gallery was super interesting, as well as the cellar... The food was divine, from the amuses bouche to the dessert. Super well prepared kingklip, and delicious financier. And this view... I'm blown away!

A Truly Exceptional Experience — Again! I’ve now had the pleasure of staying at Ellerman House three times, and each visit only increases my appreciation for this extraordinary place. From the moment you arrive, you’re wrapped in an atmosphere of refined luxury and genuine warmth. The level of service is consistently outstanding — attentive yet unobtrusive — and the staff strike that rare balance between professionalism and true friendliness. Our room was magnificent, with unparalleled views of the Atlantic Ocean that have to be seen to be believed. The room was elegantly appointed, showcasing beautiful artwork, as the rest of the house does, and the bed was one of the most comfortable I’ve ever slept in. The bathroom was enormous and beautifully designed and the toiletries were perfect. Every detail was considered — from the generously stocked minibar to the guest pantry, a true delight filled with freshly baked cakes and a range of treats available around the clock. Breakfast on the veranda is a delight, and the perfect way to start your day at Ellerman Cocktail hour is truly magical, with superb cocktails discreetly served with sublime canapés - this is an experience to remember! There is a little area just outside the study which is a morning sun trap and it has a trickling fountain next to some cosy outdoor chairs - this little spot is where I'd like to retire! The gym has a breathtaking view and though I didn’t get a chance to visit the spa this time, I look forward to enjoying it again in the future as I had a memorable massage there on a previous visit. The on-site art gallery is truly world-class, featuring a wonderfully curated collection of South African art. And the wine gallery is both a design marvel and a celebration of local winemaking — it must be seen to be believed. During our recent stay, my partner had to leave unexpectedly due to a family tragedy. The compassion and kindness shown by the staff was very touching. In particular, Marilie went above and beyond — her warmth, empathy, and support was truly appreciated . This kind of experience is what makes Ellerman House so special. We had a wonderful dinner during our stay and food was as impeccable as always, accompanied by superb South African wines. I don't recall our waiter's name, but he was really charming. Genuine hospitality is a rarity, and Ellerman House stands as a beacon of how it should be done. I work in a 5-star property myself and think all hotels should look to Ellerman to see how to get it right! I can't wait to go back again.

This is the third time we have visited Cape Town, And the two previous trips we stayed at the One and Only Cape Town. We were not sure if we had made the right choice for out third trip to Cape Town in choosing Ellerman House instead of the One and Only, because of the level of service we had experienced on our previous trips to the One and Only. Ellerman House is one of the best hotels we have ever visited ! The level of service, and being made to feel at home during our stay , and all the fantastic Artwork around the hotel is amazing. Next time we are in Cape Town we will be visiting Ellerman House again.