l****
February 3, 2025
The original hardware investment of the hotel is OK, but it is estimated that due to the impact of the three-year epidemic, the entire hotel operation attaches great importance to costs, which is completely inconsistent with the hotel's positioning.
1. The special barbecue buffet on the night of check-in cost nearly 800 yuan per person. Only grilled shrimp, squid skewers, pork skewers, beef skewers and some vegetables were provided. There were very few choices, and the grilled shrimp was small and not fresh enough, and the meat was very hard.
2. The hotel provides a shuttle bus to Con Dao town at 4 pm. The actual travel vehicles are actually two taxis called by the hotel, and we have to share a car with other guests. We expressed dissatisfaction and asked the hotel to help call another taxi. We paid for it ourselves, which was only 30 yuan. Finally, after waiting for more than 10 minutes, the hotel sent a large van to take us to the town, which took about 10 minutes.
3. We booked a two-bedroom beachfront villa, and found that it had a kitchen after checking in, but the range hood, oven, and stove were all powered off, and the pots and pans were locked in the cabinet by the hotel. In addition, there were no drinks in the three refrigerators in the room, only bottled water. The hotel removed all the items that could be consumed in the entire mini bar. This is quite different from the check-in video of someone else on YouTube 4 years ago, which was full of things.
4. The hotel does not allow any food or drink to be brought back to the room from outside, including fruits, on the grounds that they are afraid that plastic packaging will pollute the environment. I think this reason is far-fetched. I guess it is to increase the hotel's catering consumption, but the hotel does not provide mini bars and daily fruits that can be consumed in the room. Any food and drink can only be found in the restaurant at the specified time, which takes 20 minutes to walk 😅
The overall stay feels a bit like being in prison, very monotonous, and not relaxing enough. In addition, the hotel has two restaurants in total. The chef level of the western restaurant on the beach is still there. The beef burger I ate there during my stay was very juicy and delicious. The butler service is also very good, and they basically answer questions online 24 hours a day. However, the shortcomings of the hotel are caused by the lack of vision and concept of the management. They have a petty and searchy feeling, hahahaha.
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